Upgraded - Lost Custom Fields

[Craig Anderson]

I haven't been in the system for over a year. One of my projects for 2021 is to downsize my collection. As my license for last year expired I upgraded yesterday, downloaded the update, and converted my database.

When I inventoried everything I had 2 years ago I created a Custom Field for Box Number. Both that label and any custom field data data I had are now completely gone. 

Help

[Mark J. Castaneda]

Hey Craig,

contact our support team directly at support@comicbase.com OR 408-266-6883. They may need a copy of your database before you did the conversion to test whether the new version of CB is converting properly.

[Mark J. Castaneda]

Also, one thing i'm curious is this custom field set to be 'visible' so it shows up on the main grid? To check, under the Setup Menu>Columns to View - make sure you check visible that field so its shows up in the main grid.

[Craig Anderson]

That worked. It didn't pull through what I renamed the column but it looks like it pulled through the data. 

 

Thanks!