new hard drive

[Tony Najarro]

My hard drive took a break, for good, I want to down load the archive again.  am i able to incorporate my books from the cloud.  

[Steven L. Dasinger]

By 'from the cloud', do you mean a backup you saved to an HC server?

All your data is in your local database on you computer.

You can make a backup (or have the program do it for you) on you local computer and/or save a backup to the HC servers.

Assuming you have a backup on your local computer (and you should not store backups on the same drive (or even the same computer(, if possible), you can download/install the Archive Edition and then open the backup to get back all your data (since the last backup).

How/if you can get a copy of the backup from the HC servers, I am not sure. You may have to contact support.

If you do not have any backup available (local or on the HC servers), then the only data you can 'get back' is any information that has been applied to the Master Database. This will not include any special information you may have had (i.e. custom fields) and it won't indicate you own anything.

PS If you just mean will books be included in a backup, then, yes, all items (Books, Comic Books, and Magazines) are all included.

[Tony Najarro]

thank you.  I've made back ups on different drives.  yet, when you do a back up, it says save to the cloud.  i will contact support and hopefully they can recover from the cloud.  

thank you

[Mark J. Castaneda]

if you had setup ComicBase Sidekick for saving backups to your online account, they would be here: https://www.comicbase.com/mycb/MyBackups.aspx

[Tony Najarro]

Thank you

[erinnapizzuti erinnapizzuti]

You know guys, I actually set up ComicBase Sidekick to save backups to my online account. But, when I tried to check for them, I couldn't find them there!

[erinnapizzuti erinnapizzuti]

18 minutes ago, erinnapizzuti erinnapizzuti said:

You know guys, I actually set up ComicBase Sidekick to save backups to my online account. But, when I tried to check for them, I couldn't find them there!

You know guys, I actually set up ComicBase Sidekick to save backups to my online account. But, when I tried to check for them, I couldn't find them there! I don't know what happened and why it's like that. But I know for sure that I set up the damn ComicBase Sidekick to save the damn backups. I thought it might be due to the fact that I once lost all my data from the phone. But, after checking it on RAID RECOVERY, I found the damn books in the recovery system. That's pretty weird, and I don't know what to do now.