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Posted

I've just returned to Comicbase (archive edition)after a break. Setup went well. 

On trying to download and apply an update from the Collections Statistics window an error is received on every attempt (see image)

 

Tony

 

comocbase Capture.PNG

Posted

I've had problems with the  Regional Format Setting in the past. When it was set to English (Canada) I couldn't load a database, but as soon as we set it to English (United States) it worked. However, to the best of my knowledge this has been fixed. 

Posted

Hey Tony, message out support team directly at support@comicbase.com and let them know what you're running into. Please include the following screenshots in your message:

-error message

-About ComicBase Window (in the software, go the Help Menu>About ComicBase)

-your 'Windows Region' and 'Date & Time' windows (just do a Windows search for 'region settings')

 

We'll have our programming team investigate the issue for you.

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