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Unable to submit new or corrected data on CB Express 2023


Dustin Oliver
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make sure your on the latest version of CB2023 (v23.0.0.1841), just download the revised CB2023 program installer from your online account here to get it: https://www.comicbase.com/mycb/Registrations.aspx

If that doesn't solve you're problem, do you have any other protection software (ex: Norton, MacAfee, AVast, etc.) that could be blocking out ComicBase from internet access? You may need to manually setup a program exception just in case within such software.

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I have a few variants of Amazing Spider-Man (6th Series) #1 that aren't in the database. I click in the far left column to highlight the row, then right click and select "Submit New or Corrected Data". I have also tried clicking on Internet in the menu bar and selecting "Submit New or Corrected Data" there with the row highlighted. I have also tried with just one row selected, and with multiple. Same result every time: the green status bar pops up and starts moving, followed immediately by the attached error message.

Screenshot 2022-10-17 191309.png

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  • 2 weeks later...

I have Webroot as my only security software. I have ComicBase and all related programs white-listed in its settings, and have turned its firewall off. I have added ComicBase and all related programs to the white list in Windows Security settings, and also turned that firewall off. I have even turned off the firewall in my router. Still get the same error. There is no other program that would be blocking anything from the internet.

I even tried disconnecting the ethernet cable and using wifi in case the network switch has some firewall software I don't know about. I also tried with my computer connected to my phone's wifi hotspot. Still nothing. It has done this with every version of the program.

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On 10/14/2022 at 12:23 AM, Dustin Oliver said:

I just re-installed, and now have version v23.0.0.1873 of CB2023. No other protection software beside Webroot. I have the entire Human Computing folder whitelisted in Webroot. I have all CB-connected programs whitelisted in Windows Firewall. Still get the same error.

Dustin I've had the same problem for about 6 months never been able to upload nothing,I've tried everything 

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