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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. not sure exactly, it will likely be discussed with the upcoming livestream. Does the optimize setting seem to be working okay with the new build?
  2. New Build is available to download that should address the problem ...give it a try
  3. thanks, i'll rely your info to Pete to have him look into it.
  4. Try running the Rebuild Lists (File Menu>File Tools) and see if that helps. If you have further trouble still, please reach out to our support team at support@comicbase.com
  5. Ugh... didn't read your Edited to Add bit and ended up removing it by accident. Can you resend it so we can add it back into the database and provide the updated street date?
  6. No issues with the manual Optimize (meaning it fully completed with no errors)? Programming team would like to inspect your database, can you 'Save to Cloud' with Sidekick to upload your database to your online account. After you do so, please email our support team at support@comicbase.com and they'll look further into it.
  7. Pete suggested to try doing a manual optimize (File Tools>Optimize); afterwards see if the software keeps optimizing as you launch and exit out of the software.
  8. Double-check your optimizing settings in Setup Menu>Preferences. You can set to 'Never' if you wish for Optimizing.
  9. interesting bug... i'll have it reported to the programming team.
  10. Good catches... will notify the Editorial team to look into all 3.
  11. interesting... i'll mention it to the programming team.
  12. There may be a bug with current the Invision Community program for this particular problem. I tried to Google the problem but not finding a solid solution.
  13. provide a screenshot Fred so we have an idea what you're seeing
  14. Notified our Editorial team to look into the pricing.
  15. make sure you've download and install the latest CB2023 version (v23.1.0.2115) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx see if the problem reoccurs. If so, please screenshot your Report options and email the support team directly (support@comicbase.com)
  16. Download/install the latest version of the software from your online account: https://www.comicbase.com/mycb/Registrations.aspx Restart your computer afterwards and see if the trouble still happens. If you still have trouble, please contact support@comicbase.com
  17. you got a full barcode for this book we can cross reference with? It'll help us index it into the database.
  18. Can i get reconfirmation those mentioned Mad titles are comics (have comic strip pages within) from Greg and another user? I just want to be absolutely sure before i have the editorial team make the adjustment. Other points mentioned have been addressed for next content update.
  19. Cleaned up the title for the next content update. Not sure I listed all the later printings; feel free to send in submissions for them if i missed any.
  20. Thanks. Will get this worked into the next content update.
  21. Its been adjusted on our end, you'll have manual edit it to capitals in your database.
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