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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Got word our auto-processor paused due to a server update; its resuming with user uploads, hope to have everything processed for everyone in the next couple of hrs.
  2. Interesting scenario if user created custom variants they wanted not to be effected by auto-matching unknown items feature. Will bring this up the programming team.
  3. I pinged Pete to look into it. I'll drop an update once i hear things are resolved.
  4. Also, we just released a new build, download/install the revised CB2025 setup file (build 4076) and see if you get the same trouble. https://www.comicbase.com/mycb/Registrations.aspx
  5. James... let me message our programming team and see if they can chime in on solution for what's going.
  6. i messaged our web admin to investigate. hope to have it resolved by end of business day.
  7. Programming team is investigating the issue; they have been tooling with the backend programming for the app in the past week or so. As a result, barcode searching is bit buggy than normal. Hoping to get things resolved soon.
  8. There's a new build for CB2025 (v25.6.3.4071) available that could solve you're problem; Download/install the revised CB2025 setup file here: https://www.comicbase.com/mycb/Registrations.aspx
  9. if you hand type in the full barcode number OR search by title and issue number you get the same result?
  10. odd, download/install the revised CB2025 setup file (b4018) from your online account here: https://www.comicbase.com/mycb//Registrations.aspx - see if it helps
  11. If you haven't already, download/install the revised CB2025 setup file (b4018) which we just released from your online account here: https://www.comicbase.com/mycb//Registrations.aspx retry saving to web your Collection Report afterwards and see if it shows up within 15min. If the trouble still happens, message our support team directly at support@comicbase.com
  12. Download/install the revised setup file for CB2025 from your online account here (it should fix the problem): https://www.comicbase.com/mycb//Registrations.aspx
  13. Ugh... someone must have sent those in not knowing we'd prefer the actual image of the printed cover. We'll get those corrected.
  14. Not sure how those Z variants got into the db but we'll get those removed.
  15. The First Graphic Novel listing should stay. Looks like the other is a duplicate.
  16. interesting... not problem anyone else has reported. Download/install our revised CB2025 setup file to get you to our newest build here: https://www.comicbase.com/mycb/Registrations.aspx Re-launch the software, go into File Menu>Tools>Optimize. See if that helps the next time you try to save a compressed copy of your db. *Also, check your hard drive isn't tight for space, free up if need be (empty your recycle bin can help too).
  17. F3 wasn't designed to work in the Select Items window, only the main screen grid. I'll mention to the programming team, its a nice function to have in that window.
  18. new build 3209 is out... it should fix the problem.
  19. interesting with this one only happening if qty is greater than 1. will report to programming team.
  20. build 3185 is out... see if it helps
  21. b3185 is available... see if it solves you're problem. If not, please screenshot your Print settings so we can replicate the problem exactly on our end.
  22. Problem has been fixed. Head to your online registration page to download/install the revised CB2025 setup file (build 3064): https://www.comicbase.com/mycb/Registrations.aspx
  23. fix is in the works by our programming team. I'll post here again when it becomes available
  24. Thanks for the heads up. Will report to the programming team asap.
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