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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Getting this error warning 4154 when trying to install ComicBase 2021: This is due to your Windows 10 being the 32-bit version rather than the higher 64-bit version. We suggest upgrading your Windows 10 to the 64-bit version to get around this problem.
  2. This got discussed in our last livestream, check it out: https://youtu.be/-wOiWN8fhrQ?t=436 If this doesn't work for you, email our support team at support@comicbase.com. Please include any details about your computer we should know about (Windows 10 version, Region Setting, etc.)
  3. What version of ComicBase are you currently using? CB2021? If so, are you using the latest build for it too? Current build is which you can download/install from your online account here: https://www.comicbase.com/mycb//Registrations.aspx This video of ours talks about currency change: https://youtu.be/-wOiWN8fhrQ?t=436
  4. thanks for the heads up. I'll notify the Ed. team to look into adjusting what you noted.
  5. thanks john. We'll have to re-categorize the title back to comics keeping the #0s and create a new magazine title DC Nation (Magazine) and move issue #1-6 into it.
  6. Hey Robert, Pete will out of the office for next 10 days (or so) on a much deserve vacation. Email our team at support@comicbase.com and what you're currently running into and i'll forwarded over to Pete.
  7. Getting the following error when install ComicBase 2021: Module C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\pageobjectmodel.dll failed to register HRESULT-2147024770. This is due to a problem with the Crystal Reports install on your computer and not ComicBase. Crystal Reports is a third-party reporting engine used by ComicBase and thousands of other programs. Try this: THIS IS IMPORTANT - Temporarily Disable any security/anti-virus software which might be blocking the inst
  8. Shift key trick can come in handy like when the power goes out in the middle of an update and you got do it again (yeah its happened to me).
  9. In ComicBase, make sure you've updated your database with the latest content update so its fully up-to-date with all the latest information (ComicBase, internet menu>check for updates). Afterwards, see if you can sync your additions from the app. If you still have trouble, email our support team directly at support@comicbase.com
  10. Thanks. Feel free to send in a correction for this if you haven't already,
  11. we'll get those cover prices tweaked. thanks for the heads up.
  12. download the revised CB2021 Free editon setup file as it should address the problem.
  13. -if we went with MC2, question is it really mini-comic size? -if there's anything missing, we would refrain from assuming it really exists. There's the off chance it could be published under different title name which has happened before.
  14. -make sure you're using the latest version of CB Free. If you're not sure if you got the latest version, you can always download/install it again from our website as its been recently updated. -next, change/update your password online here: https://www.comicbase.com/mycb/ChangePassword.aspx *password requirements: at least 6 characters in length, include at least 1 number and 1 capped letter, don't use the # character -lastly, launch the software and update your login credentials (internet menu>login information). -see if you're able to post items for sale on AA. if you
  15. We don't want to force an issue number change at this point. The title/issues released years ago (2018 in this case); we fear it will adjust users database collections if we force such a change. Same can be said for MM & F #301/A
  16. listings will be added to the upcoming content update.
  17. program updater file may have been still syncing to the server when you tried to download it. try again. If you still have trouble, please let our team know at support@comicbase.com
  18. email our programming team at support@comicbase.com, they can assist you further.
  19. DM me and let me know what database(s) you want to keep under your profile. I may need to manually adjust it for you on the backend.
  20. then go to your profile page online and remove the unwanted databases: https://www.comicbase.com/mycb/Profile.aspx. once you do that, they shouldn't appear in the database drop down. *Keep in mind - anytime you load a new database into the software, it will appear in the drop down menu under your profile page if you calculate stats or updated it.
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