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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. what build version are you using of the software (ComicBase: Help Menu>About ComicBase)?
  2. If you plan to upgrade to ComicBase 2020 then just install that version if you get a new computer. You will also need to copy your old database over to the new computer so you can continue on. Here's an article that can help you with the whole process: https://www.comicbase.com/mycb/Article.aspx?N=2
  3. Looks like the merge should be undone then.
  4. Good catch...the entries under the 2nd series should be moved to the 1st series (the 1st 3 issues will be modified to 2nd printings). Adjustments will go into the upcoming content update.
  5. scan you screenshot this message?
  6. Steven pretty much said what needed to be said on this one. Thanks.
  7. Got word we did had server trouble over the weekend that could have lead to the trouble. Things should be back to normal, have you tried again to update? If the problem still occurs, please email our team at support@comicbase.com for a more immediate inquiry.
  8. check out comics.org and see if you can dig on any info there. The folks over there a very good at tracking old comics; there maybe a series your issue falls into that we can get into the Master database.
  9. Not sure to be honest... message Pete on Slack on about this.
  10. we use a Dymo ourselves... what model number are you using and what label type are you printing on?
  11. I rechecked with our editorial team and we'll have it adjusted to the proper name with the next content update.
  12. In general, whenever you perform a content update, your database will always matches our complete listings in our Master Database. So removing certain titles you don't care for from your database would be undone when you perform your next content update. Alternatively, take a look at the 'View Menu' and it's 'Items to Show' option - you can have it set to just things owned.
  13. Unfortunately this comic has been out long enough for ppl to inventory issues under it. If we force a title name change now it can cause a discrepancy in their collections.
  14. We try our best to make sure all aspects of particular comic are set properly but there could be instances were something might be off. Feel free to contact us if you notice anything and we'll look into it.
  15. Give us a call and our support team an assist you further (408-266-6883)
  16. We typically do a summer sale around late July but I can't confirm at this time. If we do a sale, we'll most likely post news of it on the main website and our FaceBook page along with a newsletter email.
  17. I'm betting when Diamond solicited the 1st issue they didn't' go by the official title name... is the indicia for issue #1 actually state 'Marvel's Spider-Man: Velocity'?
  18. we'll double-check this title and make sure everything matches up for the next content update if anything is off.
  19. Find and Replace got removed with the new version. The workaround would be to run your search first then with the results that come up, select all (Ctrl+A) then apply a quick change (edit menu).
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