Fred Slota Posted February 18, 2022 Share Posted February 18, 2022 I walked away at the point it was 1k into downloading 7k some comic covers. I came back to an error. I don't have the actual initial error message, I didn't write it down. Something about database being locked updating a cover image in the R's. underlying error popup for Microsoft .NET Framework talks about Unhandled exception, Value '5588' is not valid for 'Value'. Link to comment Share on other sites More sharing options...
Steven L. Dasinger Posted February 18, 2022 Share Posted February 18, 2022 HC had a server shutdown earlier. This may have caused your problem. It has been restarted. Link to comment Share on other sites More sharing options...
Fred Slota Posted February 18, 2022 Author Share Posted February 18, 2022 Quit from, relaunched, reran update... Currently downloading 52/3,485 new covers. Link to comment Share on other sites More sharing options...
Fred Slota Posted February 18, 2022 Author Share Posted February 18, 2022 Crashed at the same point. First dialog says: database locked database locked when updating picture information for Robbedoes 1682 Second dialog says: Unhandled exception has occured in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Value of '2375' is not valid for 'Value'. 'Value' should be between 'minimum' and 'maximum'. Parameter name: Value I believe this is the same title, but possibly a different issue (it is a different number being complained about) as when this happened before. Quit and reran - finished this time, third try and all that. Cover downloads were a lot faster this time, several a second. Link to comment Share on other sites More sharing options...
J. Smythe Posted February 20, 2022 Share Posted February 20, 2022 Um Hello, Windows 10Version 21H2 OS 19044.1526/8GB using ComicBase/Sidekick ver. 22.0.1576. What Fred has describe is my problem as well. Have a few more details. Attempted to schedule a update down load through Sidekick schedule for Feb 19th. All Sidekick shows is a successful download for Feb. 12th. Can upload upload to Cloud & Optimize database. Tried to update through ComicBase a few times, and it stops trying to download new covers around number 1,700. Displaying the included screenshot. Download attempt no 4.txt Link to comment Share on other sites More sharing options...
Dan J. Feldkamp Posted February 20, 2022 Share Posted February 20, 2022 This happens to me also J.Smythe Link to comment Share on other sites More sharing options...
Steven L. Dasinger Posted February 20, 2022 Share Posted February 20, 2022 There appears to have been some server downtime (planned or unplanned) as the forums, ComicBase and Atomic Avenue sites were all not responding. They seem to be back now but I would wait a bit to make sure everything is back up and stable then try again. 1 Link to comment Share on other sites More sharing options...
Dan J. Feldkamp Posted February 21, 2022 Share Posted February 21, 2022 I'm still having a problem Link to comment Share on other sites More sharing options...
Fred Slota Posted February 21, 2022 Author Share Posted February 21, 2022 In the words of Douglas Adams, "We have normality. I repeat, we have normality. Anything you still can't cope with is therefore your own problem." 1) Could you please describe the form your problem is taking? 2) Consider the usual generic suggestions - restart your PC, upgrade to the newest release (22.0.0.1576), clear the %temp% folder, check your firewall/antivirus settings. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted February 21, 2022 Share Posted February 21, 2022 Dan, give our support team call if you can't get things resolved 408-266-6883 Link to comment Share on other sites More sharing options...
J. Smythe Posted February 21, 2022 Share Posted February 21, 2022 On 2/20/2022 at 10:16 AM, Steven L. Dasinger said: They seem to be back now but I would wait a bit to make sure everything is back up and stable then try again. Windows 10Version 21H2 OS 19044.1526/8GB using ComicBase/Sidekick ver. 22.0.1584 Well waited, updated to 1584, then made four attempts to update the database through Sidekick. Kept getting the same trouble bubbles illustrated bellow. Made two attempts to update using Comicbase. Computer quite after an hour. Have also reinstalled, restarted, repaired and repeated still haven’t been able to update Since Feb 12th, according to Sidekick. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted February 22, 2022 Share Posted February 22, 2022 computer restart didn't work for you? Try to update again, we made some modifications to our server yesterday that may have been the problem. If you can't get it resolved, give our support team a call 408-266-6883 Link to comment Share on other sites More sharing options...
J. Smythe Posted February 27, 2022 Share Posted February 27, 2022 After updating to Ver. 1601 things started to work again. So it goes.😄 Thanx Link to comment Share on other sites More sharing options...
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