Thomas Brockmann Posted January 27 Share Posted January 27 For the past several weeks, after I do the weekly price updates, the "Content Updated" window has kept the changes in "Items" and "Value" information from many weeks ago, instead of showing the actual change since last update. For example, I added 3 books some time ago, but have added no more recently. Yet, the update summary window continues to show a green "+3" in the "Books" row under "Items" and a "+$55.00" under "Value". Similarly, my Comic Books row does not reflect changes week over week. Last week, I had a green "+50" this week I have a "+51", although I only added 1 book. The same thing is happening with the "Value". Any Ideas on how to fix this? Thanks! Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted January 29 Share Posted January 29 a few things... -Make sure you've downloaded and installed the latest version for CB2024 (build 1085) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx -Go into the File Menu>File Tools>Rebuild Lists (run all the options expect the Advanced 'Pictures files list' option. Note these processes will take some time to complete). -Going forward, see how your stats change whenever you download the weekly content updates. Link to comment Share on other sites More sharing options...
Thomas Brockmann Posted February 10 Author Share Posted February 10 Didn't work. :( Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted February 12 Share Posted February 12 See how this week's weekly content update scheduled for Wednesday evening (2/14) does to your stats after you downloaded it. If no change occurs, reach out to the support team directly at support@comicbase.com. Link to comment Share on other sites More sharing options...
Thomas Brockmann Posted February 15 Author Share Posted February 15 I will and thank you for the advice! Link to comment Share on other sites More sharing options...
Thomas Brockmann Posted April 13 Author Share Posted April 13 Called Tech Support and was asked to try resetting value history, which seemed to help but created a new problem... I have no enduring value history anymore. Every time I start up CB and look at my value history there is none -- the farthest back I can go is that day. Did I accidentally turn something off? Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted April 15 Share Posted April 15 On 4/13/2024 at 5:53 AM, Thomas Brockmann said: Called Tech Support and was asked to try resetting value history, which seemed to help but created a new problem... I have no enduring value history anymore. Every time I start up CB and look at my value history there is none -- the farthest back I can go is that day. Did I accidentally turn something off? Can you screenshot (or email us at support@comicbase.com) what you're referring to? We're having a hard time visualizing what you're seeing. Link to comment Share on other sites More sharing options...
Thomas Brockmann Posted April 17 Author Share Posted April 17 Here is screenshot. The farthest back I can select for value history is always today. Link to comment Share on other sites More sharing options...
Peter R. Bickford Posted April 18 Share Posted April 18 The trigger to writing a new entry in value log is the content update--it's not just any change to the database. So, for instance, if you added a bunch of books on 4/12, they wouldn't show up in the value history until you downloaded the 4/17 content update (in the value history--obviously, they show up in the database itself immediately). -Pete Link to comment Share on other sites More sharing options...
Steven L. Dasinger Posted April 18 Share Posted April 18 I have the same problem. Once this process 'breaks' (stops working (not sure why)) it never starts working again. After Content updates,it only shows the date of that update. There is no history. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted April 19 Share Posted April 19 21 hours ago, Steven L. Dasinger said: I have the same problem. Once this process 'breaks' (stops working (not sure why)) it never starts working again. After Content updates,it only shows the date of that update. There is no history. @Steven L. DasingerPete's wondering if you can message him on Slack with the steps to reproduce the problem. Link to comment Share on other sites More sharing options...
Thomas Brockmann Posted April 20 Author Share Posted April 20 On 4/18/2024 at 1:46 PM, Peter R. Bickford said: The trigger to writing a new entry in value log is the content update--it's not just any change to the database. So, for instance, if you added a bunch of books on 4/12, they wouldn't show up in the value history until you downloaded the 4/17 content update (in the value history--obviously, they show up in the database itself immediately). -Pete Pete - I have been adding books over the past several weeks/months and do content updates almost every week. As @Steven L. Dasingeralso noted, the process broke at some point in the past and won't start again. Hopefully this can get figured out and fixed. Link to comment Share on other sites More sharing options...
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