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Mark J. Castaneda

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Mark J. Castaneda last won the day on February 4

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  1. Mark J. Castaneda
    Programming team is working on the screensaver problem. Hoping to have a solution in the next few days (maybe sooner).
  2. Mark J. Castaneda
    We'll hope to have everything squared away by this week's content update. Sorry for the trouble.
  3. Mark J. Castaneda
    what you're power settings set to? Can you screenshot so we can try to replicate?
  4. Mark J. Castaneda
    Internet Menu>Check for Updates. *If you've already downloaded the latest content update, hold down the 'Shift' key the next time you go into the Internet Menu>Check for Updates to redownload and/or see the update options. The default top setting is to 'All' for all media types. If you want to be selective with the media types you want, bubble in 'Selected Types Only' then pick what media types you care for.
  5. Mark J. Castaneda
    Note that the 3/15/2023 weekly content update is bit flawed. It will add new newspaper, books, and magazines to your database when downloaded BUT NOT comic books. The programming team is looking into the trouble. Will keep you updated as we progress through the problem. Sorry for the inconvenience.
  6. Mark J. Castaneda
    Hey William, Many users using build 2535 are not reporting the problem anymore. Let us know if it works okay for you now.
  7. Mark J. Castaneda
    William, you're running an older build. Download/install the revised CB2023 program installer (build 2535) and see if it helps from your online account: https://www.comicbase.com/mycb/Registrations.aspx Also, with the latest build, make sure you're able to launch and exit out of the software with no trouble. To help smooth up your database, go the file menu>file tools - optimize. Try updating afterwards and see if that helps.
  8. Mark J. Castaneda
    Give Pete our lead programmer a call at 408-266-6883 ext 403; he'll be able to help you further.
  9. Mark J. Castaneda
    it's a minor bug (compared to say a crash bug). Its on their to-do-list but not an immediate must fix.
  10. Mark J. Castaneda
    data on Sh*t the Dog Poster Magazine was sent in by a user most likely. If anyone owns a copy of the issues to verify the title name that would be appreciated.
  11. Mark J. Castaneda
    they're not needed to be mentioned
  12. Mark J. Castaneda
    mentioned to the programming team...not sure of the turnaround time on a fix
  13. Mark J. Castaneda
    anyone have good quality scans that can be sent in for these issues?
  14. Mark J. Castaneda
    it would be okay
  15. Mark J. Castaneda
    I'd say its okay to have a front and back scan if its a seamless blank cover.
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