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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. We noticed you have 3 database files associated with your account. The db file named 'Complete Collection 2021' has no reports under it at the moment. Have you tried using the Reports Menu in ComicBase to 'Save to Web' a new report for this db? You'll also want to make sure you add that db file to Sidekick' Settings (general tab) so it does auto-report for you.
  2. Scott, what menu are you selecting this option from? *New Content update for this week will be posted later today.
  3. what version and build number are you using for ComicBase? what file type is the media file in?
  4. Try to post your comics for sale again Jeff (You may have tried during server maintenance hours) If you have trouble, please email our support team at support@atomicavenue.com
  5. thanks for the info. do you happen to know the barcode number for part #2 and #3?
  6. Take a look at this article we wrote up relating to this problem:
  7. email our support team with this info and they can look further into it for you: support@comicbase.com
  8. thanks for the heads up. We'll add it to this week's content update. Do you happen to own it? Wondering what the official title name is stated on the interior indicia (fine credits) page.
  9. This particle article was originally pulled from a newsletter that Pete wrote that's worth sharing. If you ever get errors using the ComicBase software with errors relating to your database being locked or busy, read on... There's also a YouTube Video Pete discusses this here: https://youtu.be/YhZMB3SWci8?t=2031 Using ComicBase with Dropbox, Google Drive, or OneDrive Spoiler Alert: OneDrive Pulls Some Sneaky Stuff that Can Cause Trouble If You're Not Careful! With ever-increasing speeds for internet speeds, cloud backup solutions such as Dropbox, Google Drive, and Micros
  10. thanks for the heads up. We'll adjust it for our next content update.
  11. This particle article was originally pulled from a newsletter that Pete wrote that's worth sharing. If you ever get errors using the ComicBase software with errors relating to your database being locked or busy, read on... There's also a YouTube Video Pete discusses this here: https://youtu.be/YhZMB3SWci8?t=2031 Using ComicBase with Dropbox, Google Drive, or OneDrive Spoiler Alert: OneDrive Pulls Some Sneaky Stuff that Can Cause Trouble If You're Not Careful! With ever-increasing speeds for internet speeds, cloud backup solutions such as Dropbox, Google Drive, and Micros
  12. at the moment, auto-reports are generated for all media categories. I will mention to our programming team if that can be tweaked in the future.
  13. You can try Yes; maybe it will install. NOTE: Windows 7 is no longer a supported platform for us; particularly for CB2021. You may want to consider upgrading your OS to Windows 10 for software to install like it should.
  14. Also, one thing i'm curious is this custom field set to be 'visible' so it shows up on the main grid? To check, under the Setup Menu>Columns to View - make sure you check visible that field so its shows up in the main grid.
  15. Hey Craig, contact our support team directly at support@comicbase.com OR 408-266-6883. They may need a copy of your database before you did the conversion to test whether the new version of CB is converting properly.
  16. for those of you running ComicBase on a Mac using Parallels, just wanted to share this bit of info with regards to the database file you use for the software. So we figured out the essence of the "Error-fail" thing on Parallels. Basically, somewhere in Parallels there's a setting to let you share your PC's content by turning it into a Mac network share; e.g. your PC Documents folder becomes \\Mac\Home\User\Documents\... -- If ComicBase tries to open an SQLite database located on that "network share", it'll fail instantly. The cure: Probably there's a setting in Parallels to not do
  17. message Pete (pbickford@human-computing.com) on this one. He may have an idea what's going on.
  18. Hey Myron, email our team at support@comicbase.com. Provide the User ID you're currently using for your account and we'll see if there's any issues with it. We wonder if you may have more than 1 account with us.
  19. You're working on a Non-US Windows setting for your computer Antonio? Wonder if that plays a factor. email Pete at pbickford@human-computing.com to get his input.
  20. odd, F6 works for me. Keyboard setup change maybe on your end Andrew? Anyone else have the same problem with it?
  21. Auto-Reports will be generated for all categories but you can select which auto-reports will show up under your account Go into your ComicBase Sidekick Settings; under the Save to Cloud tab and check only what Reports you want
  22. I was able to drop in the scans you email us for eternal warrior with no trouble. Any chance you're using new computer devices like a new mouse? I recently switched to a new mouse and found out certain actions i normally do don't work properly; had to switch back to my previous mouse.
  23. Brad, download/install the revised CB2021 professional program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx try to replicate the problem afterwards and let us know how you make out.
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