Steven L. Dasinger Posted February 3, 2022 Posted February 3, 2022 I am not sure if I am getting the same exact problem you are but I have come across a similar problem. Basically, if Automatic Download is set, It will download 1/A pre-lim cover. If I drag/drop the larger 1/A, It will replace the thumbnail image BUT it will NOT replace the actual cover scan in the pictures folder (leaving the pre-lim art) BUT it WILL update the Picture Width column with the larger value. (NOTE: Due to you abnormally long Rebuild Picture information, I think you have either another or additional problems). PS I will try to explain this to Pete...
Doug MedicAR Posted February 3, 2022 Author Posted February 3, 2022 Pete's working on it. I sent him the absolutely gigantic file for the pic so there is absolutely no way it could be misconstrued as a smaller version than the Preliminary Artwork. I went into the picture file deleted the Prelim, exited everything, put my pic into the file and as soon as I try to pull it up in CB, the Prelim is back. I am glad that you had a similar, if not the same, problem. I know I'm not crazy!
Steven L. Dasinger Posted February 5, 2022 Posted February 5, 2022 There is a new Program Update (1490) that appears to have fixed my variation of the problem. Try installing it and see if it fixed you problem, also.
Doug MedicAR Posted February 5, 2022 Author Posted February 5, 2022 The update fixed it! Thank you Steven, Pete, and everyone else that worked on this!
Doug MedicAR Posted Sunday at 20:45 Author Posted Sunday at 20:45 I'm sorry to dredge up a topic this old. I know this has happened again since the original thread but I haven't been able to locate it. I am unable to change the pic on Locke & Key: Small World #1-HC-4 with the same problem originally outlined in this thread occurring again. The correct pic is below. I know it is the fourth print because it is clearly labeled as such in the indicia.
Mark J. Castaneda Posted Monday at 17:30 Posted Monday at 17:30 20 hours ago, Doug MedicAR said: I'm sorry to dredge up a topic this old. I know this has happened again since the original thread but I haven't been able to locate it. I am unable to change the pic on Locke & Key: Small World #1-HC-4 with the same problem originally outlined in this thread occurring again. The correct pic is below. I know it is the fourth print because it is clearly labeled as such in the indicia. I noticed the image was in png format which could be why its not dropping into the software correctly. I converted it to jpg and added it to our master db just fine, suggest you do the same.
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