Jump to content

Can't submit new or corrected data. Is an active subscription required?


Samer Meshreki
 Share

Recommended Posts

Getting the error message pop-up consistently whenever I attempt to submit new or corrected data:

 

image.png.99010010b9b0ba314197fabe671685ab.png

 

Internet connection working properly... check

ComicBase is added as an allowed program on my firewall... (see below)

 

image.png.df3792dc9f722e8f895b34020d66dcd9.png

 

Do I need to have an active subscription to ComicBase in order to submit something?  My subscription expired.

Please advise.

Thanks

Link to comment
Share on other sites

  • 3 weeks later...
On 10/12/2022 at 4:59 PM, Mark J. Castaneda said:

CB2021 has been discontinued for awhile and isn't capable to reach our revised server configuration. You'll need to upgrade to CB2023 to send new or corrected data.

Mark I've got the newest database and still have this problem,have now for over 6 months don't seem to be no fix for it 

Link to comment
Share on other sites

What Edition and build number of CB2023 are you running? To check in the software for this info, just go to the Help Menu>About ComicBase

*A possible cause to the problem could be program blocking. If you have protection software like Norton, AVG, MacAfee, etc. (Or Firewall settings) they maybe blocking out CB from internet access; setup a program exception for CB if you have such a program.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...