Updates failing with CB Ver 24.0.0.886

[Bryan S. Carter]

I am getting the following error when trying to update titles:

Index was outside the bound of the array when reading comics at issue Beano, The 3693

 

I have tried the following to get it to work but to no avail:

1) Manually updated from 24.0.0.7XXto 24.0.0.886

2) Turned off anti-virus software

3) Deleted The Beano title and all comics since I have none of those

Please help with any suggestions. 

 

[Peter R. Bickford]

Restart, then hold down shift  while choosing Internet > Check for updates in ComicBase. Click Yes when asked whether you want to download it again.

(Guessing you had some sort of problem with the download--it seems to work fine here). Let us know if you're stuck.

 

-Pete

[Bryan S. Carter]

I tried that and same results. I've attached a screenshot of the error. 

[Mark J. Castaneda]

you may have database corruption going on.

Try this:

File Menu>File Tools

-Optimize your Database

-Next, Rebuild Lists (choose every option except the "Pictures files list") - this particular process will take some time to complete(at least 30 min).

-Re-try to update afterwards

 

If you still get the problem, email our support team at support@comicbase.com

[Bryan S. Carter]

I believe the rebuild list option fixed it. When the next update comes out I will verify. I did unselect update comic books and only updated books, magazines and newspapers. now it says the update is current but not sure of the comic books updated or not and I don't get the selection screen anymore to reselect comic books.

[Steven L. Dasinger]

7 minutes ago, Bryan S. Carter said:

not sure of the comic books updated or not and I don't get the selection screen anymore to reselect comic

You can force the Update to process again by pressing and holding the SHIFT key while selecting Internet->Check for Updates.

This should bring up the Update Options window where you can select types to update.