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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. -if we went with MC2, question is it really mini-comic size? -if there's anything missing, we would refrain from assuming it really exists. There's the off chance it could be published under different title name which has happened before.
  2. -make sure you're using the latest version of CB Free. If you're not sure if you got the latest version, you can always download/install it again from our website as its been recently updated. -next, change/update your password online here: https://www.comicbase.com/mycb/ChangePassword.aspx *password requirements: at least 6 characters in length, include at least 1 number and 1 capped letter, don't use the # character -lastly, launch the software and update your login credentials (internet menu>login information). -see if you're able to post items for sale on AA. if you still have trouble, contact our support team directly at support@comicbase.com
  3. We don't want to force an issue number change at this point. The title/issues released years ago (2018 in this case); we fear it will adjust users database collections if we force such a change. Same can be said for MM & F #301/A
  4. listings will be added to the upcoming content update.
  5. program updater file may have been still syncing to the server when you tried to download it. try again. If you still have trouble, please let our team know at support@comicbase.com
  6. email our programming team at support@comicbase.com, they can assist you further.
  7. DM me and let me know what database(s) you want to keep under your profile. I may need to manually adjust it for you on the backend.
  8. then go to your profile page online and remove the unwanted databases: https://www.comicbase.com/mycb/Profile.aspx. once you do that, they shouldn't appear in the database drop down. *Keep in mind - anytime you load a new database into the software, it will appear in the drop down menu under your profile page if you calculate stats or updated it.
  9. Thanks for the heads up. We'll look into its value for the upcoming content update.
  10. try out our revised CB2021 program installer which you can download/install here: https://www.comicbase.com/mycb/Registrations.aspx
  11. id round up with just the item in mind
  12. sorry, i meant 'Reserve Qty' field If you bring up the issue details window, its under the "Other' tab
  13. coming out today (afternoon/evening hrs)
  14. Due to a shipping delay for our comic shipment, this week's content update will available Friday afternoon (1/8/2021)
  15. The path the report is exporting to looks to be the Program Files x86 folder. I've reported it to the programming team to look into and fix.
  16. -If there's any kind of database confusion that you see online or in the app, go to your profile online and remove all databases: https://www.comicbase.com/mycb/Profile.aspx -next, startup ComicBase with the desired database you want to link to your online account, then go the File Menu>Collection Statistics - this will do 2 things, give a summary of your collection and on the back-end link the db to your online profile.
  17. i might be confused... are you trying to get new reports for these other databases or remove these dbs from your online account/moblie app?
  18. If you haven't already, message Pete on Slack and provide this batman cover for him to try out the error you're running into.
  19. Which Power Rangers title as you referring to? there are more than 1 by Boom!
  20. if you have a minimum quantity set, whatever number that is set is kept in your collection. example: minimum quantity is 2 but you have 3 instock. only 1 copy would be sold.
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