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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Sounds like you have something different than our Bk 1-A then
  2. Do you get the same problem updating a totally different database file? I'm curious if you're main database could be damaged in way that it can't process the update file. You can create a new database through the file menu to test that theory.
  3. Scott, the book you have is priced at $40? That's what Diamond lists the price for.
  4. From the info provided by Diamond Bk 1/HC (ISBN # 978196226508957500) is the Direct Market Edition Bk 1/A (No ISBN #; just UPC #61499847345800111) is the Oversized Reserve Hardcover. If it helps, Diamond notes the dimensions as 10 9/16" x 13 1/4" My gut tells me Bk 1/A may be the same as what you're trying to add in if the dimensions match up.
  5. can you verify the official title name stated on the indicia (fine credits) page within? Just curious if our titling is correct before we move it over to 'Comic Books'
  6. Honestly, we're not sure. There's isn't a lot of online data to tell whether our Bk 1/A is the same or not with what you're trying to add (at this time).
  7. -Download/install the most up-to-date version of CB2024 from your online account here: https://www.comicbase.com/mycb/Registrations.aspx -Restart your computer then startup the main CB2024 software -File Menu>File Tools>Optimize Database -Afterwards, re-try downloading the weekly content update.
  8. the listing on Diamond's website describes it as oversized (aka bigger than traditional comic book dimensions). My guess its tabloid size.
  9. The Bk #1-A we have is oversized. the barcode you provided looks to be just a standard hardcover on Diamond's system with a full barcode number of 978196226501053000. Would suggest you add it as Bk 1-B
  10. Can't change it at this point, the title has been in the master database for nearly 2 decades as Newman, a change could alter users collections who own the title 😞
  11. I think Randall is right...This edition must have been picked by Ollie's since they sell a lot of other store's stuff that aren't selling well. We're finding a few these eBay noted from Wal-Mart. We'll add this to the upcoming content update.
  12. It's likely a unique Ollie's barcode - Wal-Mart did the same thing with various DC issues in the past few years. We would designate it with the next available letter variation and note in the item description field its a Ollie's Store edition
  13. #8-10 seem rather high... we'll notify the editorial team to investigate their current pricing. Thanks for the heads up.
  14. we're in a dev cycle; i'll remention it to the team.
  15. You're using the latest build for CB2024? These labels you're scanning are from the database they were created from? Do Comic Book labels give you the same problem? What printer are you using (Make and Model)?
  16. Have you tried more than once to see if the problem is 100% reproducible (or relatively very reproducible)? Can you get it to happen with another Magazine item OR other media type? Can you screenshot your ID label so we have an idea how it looks?
  17. either method will get my attention BUT support email will be much faster as I don't always check the forums. I'll notify the programmers to adjust José González as you described
  18. We'll get those entered in. Do you happen to know the street date for the corrected editions?
  19. thanks. will notify the programming team of the typos.
  20. We're not finding any online evidence at this time what the barcode numbers for the corrected editions will have. We wonder if they'll use the same as errors.
  21. Good point. I'll share you're thoughts with the dev team
  22. Shoot us an email at support@comicbase.com; they can send you an Export/Import guide with steps how to transfer your data over to a new database file.
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