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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. thanks for the heads up
  2. noted. we'll tweak for the upcoming content update.
  3. Not sure what you're referring to. Is it a comic book? Can you a provide photo of it?
  4. The message typically means the db file is in use by another program/operation. A simple computer restart can solve the problem. If you haven't already, make sure you've installed the latest build for CB2025; there's an updated setup file for it that you can download/install from your online account here: https://www.comicbase.com/mycb/Registrations.aspx Restart your computer afterwards and see if you still have trouble. *contact our support team directly at support@comicbase.com if the problem still occurs.
  5. i'm betting the proper street dates would be all over the place - unfortunately this would take a lot of manual effort to plug them in
  6. are you able to save out that list and attach it to this thread? Curious to see what entries are involved so we can check the against our master db
  7. Good catch... title description for Wonderful World of Marvel will get removed. Likely the submitting user inserted the description without mcs's permission.
  8. go into Sidekick's 'Settings', under the General Tab, make sure your database with a valid file path is listed (there maybe be an older path that isn't valid anymore causing that pop-up to appear). Use the plus or minus button to edit the database list if needed. If you need further help contact support@comicbase.com
  9. There was a newer updated released 6/5 that you should be able to download normally without having to do the Shift key trick. Have you downloaded it yet? Also, run the Optimize database option (File Menu>File Tools). This can help prep your database before it gets updated with a weekly content update.
  10. Are you able to search by its full barcode number (75960621261300121)? Using the Find field at the top of the software should take you to it directly. *Also, make sure you're viewing setting are setup to show non-regular issues on the main screen.
  11. Also... restart your computer to refresh your computer resources. May help.
  12. what does one have to pay (at the very least) to get a hold of a copy of this? I'd suggest just creating a new title for this
  13. Pete just released a new build that removes the time from the custom date. Give it a try.
  14. The interior indicia page should note the official title name... What is it? What run of comics is collected? What's the full barcode number noted on the back cover?
  15. I'll point out your observation to the programming team. Does the time cause any trouble with your search?
  16. Build 4486 has been released -Should fix the variants being shown if 'Show Owned and Regular Items' is set on the main CB window *variants will be shown if there is no regular numbered issue -With the Collection Overview (with 'Only show owned + regular set), you will see non-regular issues like Bk, Anl, NS, SE, Dlx, etc. if owned. If not owned, you will not see them as missing item on the report.
  17. Thanks for the extra info. I'll run it by Pete
  18. we'll need to investigate recent sales for that issue. Look for a price adjustment to come in the next weekly content update.
  19. also, i was informed a newer build is available to help address, you can download/install the revised CB2025 setup file from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
  20. also, i was informed a newer build is available to help address, you can download/install the revised CB2025 setup file from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
  21. would encourage you set the following for inputting comics you don't own
  22. Wouldn't hurt to also run the check for updates option (internet menu) just to be sure you go the latest weekly content update downloaded.
  23. check the following
  24. please screenshot what you're seeing on your end?
  25. You can also hit the 'Preview' button in the Print menu; when the preview window comes up, you will have an export button at the top/left for you to save out as PDF.
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