Mark J. Castaneda

Are you get the following error when starting up ComicBase... Typically, this would get caused by your security softwrare (ex: MacAfee, Norton, etc.) blocking the install of the resources files which includes background themes in the ComicBase setup file. We suggest to temporarily shut down your AV software before running ComicBase setup file for a few minutes so you can do a complete installation. OR, You can download the ComicBase resources file and install it separately. Do to this, go to My Account > Registrations https://www.comicbase.com/mycb/Registrations.aspx, click on the green download button for ComicBase version you wish to install. On the Download links page select “Other” option then scroll down and look for the ComicBase Resources file and download it. Locate the downloaded CB Resources file on your computer (typically in your Downloads folder) right-click on it then select the 'run as administrator' option to install it.

see if new build .5238 solves the problem for you.

You need to change your Windows font size, this video walks you through how to do it.

Have you done all the steps to fix as noted in the pop-up message above to try to fix the problem? There's also a new interim build that can help address the problem when you try to reinstall. Let us know how you make out.

Ahhh... uninstall ComicBase 2026 Edition and ComicBase 2026 Resources one more time plus uninstall the current version of SAP Crystal Reports on your computer. Reinstall CB2026 afterwards and see if you have better success. If you still hit the problem, feel free to give our support team a call at 408-266-6883

Go into your Windows settings>Apps>Installed Apps and uninstall your ComicBase 2026 Edition and ComicBase 2026 Resources off your computer (this will not remove your database file(s)) Download/install the CB2026 interim build (5187) directly from the website here: https://www.comicbase.com/mycb/Registrations.aspx -click on the green download button to go to the Download links page then select the ‘Other’ option; you will see a link to the interim build. This interim build will also include the updated version of SAP Crystal Reports.

For most people, a "Not responding" state is usually a sign your maxing out your computer's memory and/or processor. A restart of your computer can refresh your system. Also try to avoid launching too many apps which can also be a cause of a "Not responding" state After restart, Relaunch ComicBase 2026, redownload the weekly update and see how it goes.

As long as there's no watermark, it should be OK

new covers (if selected to download) and new info should be part of the weekly update. You can re-download it if needed - go into the software's internet menu then press and hold down the shift key and select the 'Check for Updates' option. If done correctly, you should be prompted to redownload the weekly update.

Just a heads up... ComicBase web team is currently revamping the website which is resulting in reports not being visible temporarily on the main website and the mobile app. Check back tomorrow (mid-day, maybe earlier) for them to appear again. Sorry for the inconvenience.

Thursday looks to be the set day going forward. Livestreams are usually decided on to happen as early as monday of OR the day of (depends on what's going on behind the scenes); typically www.comicbase.com will have news if a livestream will happen or not.

thanks for the clarification. What is happening is as-designed. If you manually click on an issue to download a cover you will get whatever cover we have currently linked (legit or prelim). Overtime, we hope replace what prelim art we have with the legit cover through our in-house ordering OR help from our user community's submissions which get included with a future weekly content update. *Those Update options were you uncheck the 'don't download prelim art' option don't apply to manually downloading covers; that's specific the batch of covers we include with a weekly content update only.

interim builds are only released to paid editions of the software. If you're having trouble with the free edition (if that's what you're using), email support@comicbase.com and let them know what you're running into and what action leads to the problem.

I've pinged Editorial about them, send the info on them again.

This topic has been discussed years ago... When they first released, we treated them as reprints but as more came out over time (and user input), we decide to just go with the indicia for titling them. At this point in time, Editorial has decided to leave them as is because they've been in the master database for many years and users likely used them to inventory what they own.

Strange, that suggestion seemed to work for folks who ran into the problem. I'd give Pete a call directly at 408-266-6883 ext 403

Alternatively, you can visit your online registrations page here to get it: https://www.comicbase.com/mycb/Registrations.aspx -click the download button for your ComicBase 2026 listing to go the Download links page, select the 'Other' option and you should see the latest interim build listed at the top - click, download and install.

Try downloading the interim build directly from the website here: https://www.comicbase.com/mycb/Registrations.aspx -click the download button for your ComicBase 2026 listing to go the Download links page, select the 'Other' option and you should see the latest interim build listed at the top - click, download and install. After installation, restart your computer and see how the software performs for you. If you still have trouble, please feel free to contact support@comicbase.com OR call in for tech support (408-266-6883)

build 4967 is the current interim build, give it a try... -Visit your online registrations page here to get it: https://www.comicbase.com/mycb/Registrations.aspx -click the download button for your ComicBase 2026 listing to go the Download links page, select the 'Other' option and you should see the latest interim build listed at the top - click, download and install.

I would recommend you download/install the latest interim build for ComicBase 2026. -Visit your online registrations page here to get it: https://www.comicbase.com/mycb/Registrations.aspx -click the download button for your ComicBase 2026 listing to go the Download links page, select the 'Other' option and you should see the latest interim build listed at the top - click, download and install. -After installation, restart your computer and see how Sidekick responds. If you still have trouble, please feel free to contact support@comicbase.com OR call in for tech support (408-266-6883)

to be clear... you're visiting these titles and noticing the prelims are already there without having to click on an actual issue?

Not getting the same problem with our latest version of the software. You got a slightly older version of the software, download/install the latest CB2026 setup file (interim build v26.3.0.4928) which you can get from your online account here: https://www.comicbase.com/mycb/Registrations.aspx *when you go to the download links page, select the 'Other' option then you'll see a download link for the latest interim build - click, download and install. try to replicate the problem afterwards.

Does going into the File menu > File Tools > Rebuild Lists > Title Information fix the issue?

the Marco Checcetto covers (trade and virgin) will be added in as 1/V28 and 1/V29

#11-2 should be removed.