Mark J. Castaneda

I think i'm confused. That last dot looks like its showing you're last update date 2-19-22. Are you expecting to see something more? If you're expecting those missing dots from last Jan to July, they won't show up. That was a bug that got fixed recently and your update dots should start recording properly, but the fix won't show those missing dates from Jan to July.

screenshot a search you're typing in so we can replicate.

i'd try to load a recently dated backup and try to update that. By Default, backups are stored in Documents/Human Computing/ComicBase Databases folder if you need to track one down.

No... we normally pull the trigger on pushing the weekly update around the time we did. Just a happy coincidence we finally broke past 1 million

Tried to replicate again a couple more times with the latest CB2022 build and still wasn't able to make the problem happen. If its not happening every time, this will be tough to figure out. There might be a setting or step missing to make this problem 100% replicate-able.

Hey Dan, our server crashed mid-afternoon yesterday which may have cause an interruption with your update. See if you have a recently dated backup before you tried to update that you can use going forward. By Default, backups are stored in Documents/Human Computing/ComicBase Databases folder.

yes. For your example... Item Description: Shanda the Panda Variant Cover by Joe Smith Notes: Limited to 1,000

Just to be clear, limited number notations (ex: Limited to 100) should be noted in the notes field and not the Item Description field.

Agreed. I was just curious if everyone was on the same page about these 2 things being different; there seemed to be a bit of confusion going on. -With that said, if a comic is Limited to 100, that info should be mentioned in the notes field. -A ratio number like 1:100 (aka 1 in 100) would be noted in the Item Description field at the very beginning like 1:100 Variant Cover by Joe Smith.

I'll pass the info to the programming team.

if a comic is limited to 100, is it the same as a 1:100 release? Some users may not know what COA stands for so whole 'Certificate of Authenticity' is preferred in the notes field. You'll probably see an new post down the line about our approach on the Item Description when it comes to variants where we list all the different types for easier reference; there are other types i think we are forgetting that we'll want to clarify. Feel to mention any that might have been missed. BTW, I believe Pete will be discussing this a bit with the upcoming livestream.

There is a 'Log Files' folder that you can reference (Documents/Human Computing/ComicBase 2022 x Edition/Log Files)

Spoke with our programming team and there was an update bug for international Windows regions with earlier builds of CB2022 that got fixed fairly recently. That bug is most likely the reason why you're not seeing what you expect with your graph. Going forward, you should be OK. Unfortunately, there's no way to get those missing points to show up at this point.

Just wanted to share the Editorial Team's preferred format approach when it comes to variants... For the Item Description Field: if its a general variant cover it would be formatted like so: Variant Cover by Joe Smith If its a lettered variant it be: Cover A by Joe Smith If the variant is from a special source like a comic shop or convention it would be like so: Red Star Comics Variant Cover by Joe Smith later printing variants (which apparently is thing these days) would be like so: 2nd Printing Variant Cover by Joe Smith If you know the ratios like its a 1 in 25 variant, it would be like so: 1:25 Variant Cover by Joe Smith For the notes field: there's no need to repeat any of item description variant details in the notes field. If the variant has a limited run, a note like so can be included: Limited to 1,000 (limited number can be also be noted in the circulation field) if it includes a certificate of authenticity, a note like so can be included: Includes Certificate of Authenticity I'll share more as the Editorial team thinks of them but those are the most common variant types that we tend to see these days.

can you screenshot your update settings so we can replicate exactly how you update? also, you update through the main ComicBase software or do you also use Sidekick too? *if you use Sidekick, make sure your update settings are set to your liking as they may be different from your update settings in the main software.

You mean the column names row should be white with black text on top?

Wasn't able to replicate the problem. What update settings do you go with? Maybe that's important to replicating the problem.

Hopefully i understand what's going on here... Axel, sounds like you don't always use the same updates settings week to week correct? What update settings do you go with so we can replicate the problem on our end?

Looking at your account, you have 3 database linked to your account all with the same database id number. That's most likely the problem. we would suggest the following: -go to your online profile page here and remove ALL the databases you have listed under the 'Known Databases' section of the webpage: https://www.comicbase.com/mycb/Profile.aspx -launch the ComicBase software, go the File Menu>Collections Statistics - this will give you an overview of your database stats AND link the proper database to your online account for use in the mobile app.

removing the wrong spelled title listing. Looks like its already listed under the proper name 'Aquaman/Justice League: Drowned Earth Special'

who's the artist for #1-V38?

I'm assuming you've updated more times in the main software than the graph is showing?

Mentioned your problem to our programming team and this isn't something they've seen before. If you'd like to follow up with them give them a call at 408-266-6883

Not a problem i've ever heard reported with the grading tool. If you're able to reproduce it with detailed steps we'd love to know about it. Please email us at support@comicbase.com if you're able to figure it out those steps and our programming team will look further into it.

There's a handful of printers and labels the software supports when you look the Software's Print Window's drop down menu.