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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Mark J. Castaneda
    Another user pointed that out to us when the actual print copy got released. Not sure why DC solicited as 'Weird Love Tales' but its been changed to 'Strange Love Adventures' with the upcoming content update.
  2. Mark J. Castaneda
    sounds good
  3. Mark J. Castaneda
    Philip, for the initial problem you reported, never heard of a case of this happening before. Has it happened again since the first time? Is it replicatable?
  4. Mark J. Castaneda
    Having trouble picturing in my head what you're seeing... can you provide screenshots?
  5. Mark J. Castaneda
    Totally agree with Gregory on this one. Over the years, publisher ed. teams change and their approach to things as well.
  6. Mark J. Castaneda
    Not familiar with this one. Anyone can shed some light on them?
  7. Mark J. Castaneda
    the above image has been assigned as 1/H
  8. Mark J. Castaneda
    Draculina (Dynamite) is the keeper. The Editorial team will move the #2s over to it.
  9. Mark J. Castaneda
    we prefer the 'Retailer Incentive Cover by Joe Smith' format. Problem is some of our users fight against this and send in data in their own style, we do our best to catch it before it gets integrated in the master database but it can be tough sometimes with hundreds of submissions coming in daily.
  10. Mark J. Castaneda
    You're using the latest build for ComicBase 2022?
  11. Mark J. Castaneda
    There's a newer build out; you guys still having the same trouble with it?
  12. Mark J. Castaneda
    Not getting the error on my end when i try. Give Pete a call if needed for this one (408-266-6883 ext 403)
  13. Mark J. Castaneda
    File may be in use by another program (cloud sync program like Dropbox). Try restarting your computer. Upon restart, review your Sidekick settings, particularly the database list under the general tab (make sure the right database from the proper location is listed; adjust if needed).
  14. Mark J. Castaneda
    targeting by end of today.
  15. Mark J. Castaneda
    good eye catching this one, we'll look into the pricing and adjust. Use the 'request price check' option in the software's internet menu next time you notice a price needing adjustment; it's the best way to get our attention for stuff like this.
  16. Mark J. Castaneda
    Express users do have Cover Artist field but not nearly as much cover images that the Archive does; the only get 5,000+.
  17. Mark J. Castaneda
    we have an internal script that moves the old style of description that was in Notes to Item Description. Our Ed. Team will also have a chance to review the data as a last measure to make sure things are in the right format that we use now.
  18. Mark J. Castaneda
    working for me when i try. Are you getting any kind of error when you do the action?
  19. Mark J. Castaneda
    we rebooted our processor and looks to be working okay with a few tests we performed. If you still have trouble, drop a post or send Pete a message via Slack
  20. Mark J. Castaneda
    let me check with Pete if this due to our server updates
  21. Mark J. Castaneda
    Hey Dylan, can you screenshot what you're screen looks like and point out the problems you're noticing with this Theme? Just want to make sure we're on the same page so we tweak correctly.
  22. Mark J. Castaneda
    For our Express users who have no cover images, the Item Description info and cover artist info is super helpful. We're gonna stick with including the lead artist being mentioned in the item description field
  23. Mark J. Castaneda
    Bring up this one to the next livestream Q&A
  24. Mark J. Castaneda
    Unfortunately after confirming with the editorial team, we gotta use a traditional numbering scheme on this so it's important to find out when the series really began so we know where to start that first issue.
  25. Mark J. Castaneda
    It's on the development table so users can search for items under those media categories on Atomic Avenue. No target date at the moment but it will be addressed in the coming weeks. I'll need to confirm if this will apply to mobile app as well.
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