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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Mark J. Castaneda
    you're running an older build version, try downloading the revised CB2020 program installer from your online account and see if it helps. https://www.comicbase.com/mycb/Registrations.aspx
  2. Mark J. Castaneda
    thanks for the info. We'll get these shifted over the next content update.
  3. Mark J. Castaneda
    Try converting your original .cba file with the latest CB2020 build and see if all your custom field data transfers over. *the latest build is available under your online account here if you need to download it: https://www.comicbase.com/mycb/Registrations.aspx
  4. Mark J. Castaneda
    got word the latest build will fix this now. Try downloading/installing it from comicbase.com (My Account/Registrations)
  5. Mark J. Castaneda
    any new variant you add that isn't already present in our Master db, you'll want to send in a correction for asap so we can add it to Master Database for the next content update. Also wouldn't hurt to send us a quick email (support@comicbase.com) just as a heads up so our editorial team knows to check for those corrections for you.
  6. Mark J. Castaneda
    if we accept a correction from you you should get a correction point. Keep in mind we get blitz with corrections daily so there's a chance someone will send the same info before you.
  7. Mark J. Castaneda
    This feature suggestion has been shared with our programming team for consideration. No decision at this time has been made if it'll be worked in.
  8. Mark J. Castaneda
    unfortunately its not an option with the Express.
  9. Mark J. Castaneda
    thanks for the info. we'll add these in for this week's content update.
  10. Mark J. Castaneda
    can you scan a the covers and post them here? Would help visually tracking them down.
  11. Mark J. Castaneda
    thanks Rob. we'll include it with the upcoming content update.
  12. Mark J. Castaneda
    Unfortunately we can't change the title name because its been like this for quite awhile and users have inventory recorded under it.
  13. Mark J. Castaneda
    message Pete on Slack with this question.
  14. Mark J. Castaneda
    you can access the update report for the latest content update here: http://comicbase.com/UpdateReports/Current_Update_Report.asp
  15. Mark J. Castaneda
    A popular question we get every now and then is "What if i have more than 1 copy of an issue but at a different condition...how do I catalog it?" 1) Start by fully highlighting the issue (just click on the left most column of the issue line). 2) Next you Duplicate it. There are 3 ways to do this: -Go the Edit menu, click on the 'Duplicate' option -right-click with your mouse then select 'Duplicate' -the keyboard shortcut combination of Ctrl+D The issue detail window will then pop up where you can adjust the condition (and/or any other data point). Hit 'Save' and it'll be listed as a new issue listing but with a different condition.
  16. Mark J. Castaneda
    It's most likely that special (è) in the 2nd word in the title name that's being problematic. I'll let our programming team know about it.
  17. Mark J. Castaneda
    you may be running an older build for CB2020. Download/install the latest program installer from your online account here and let us know if it works out for you: https://www.comicbase.com/mycb/Registrations.aspx
  18. Mark J. Castaneda
    20.0.2.3250 is available which is addresses this date problem. download/install it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx Let us know how you make out.
  19. Mark J. Castaneda
    With the Magazine category expanding in ComicBase with new titles, there is without a doubt some challenges when publishers don't use the same numbering system to track their issues. Some magazine titles are pretty straight forward with ascending numbering system and others use multiple volumes to track their issues. In the case of a title with multiple volumes, we don’t want to create separate titles to track each volume. Going forward, we want to index them with a numbering scheme that can work no matter what system is used by a publisher. If the title is just a singular run with no other volumes then normal numbering is used. If the title has multiple volumes then we are approaching numbering with a more refined approach. The issue number we index will include both the volume and issue number. For example; vol. 23 #13 would be indexed as #2313 (The first digits represent the volume number and the last represent the issue number). Take a look at the magazine title LIFE (Time) as a great example of how we are implementing this going forward.
  20. Mark J. Castaneda
    you're using build 3246? Not getting the trouble on my end. Does the error occur right after you click the 'Check for Updates' option? Or do you have specific update options selected that may cause this (feel free to screenshot your options)? *try going into the File Menu>File Tools and run the Optimize Database AND Rebuild Lists (Series info & Item Info options) and see if that helps; try to update afterwards.
  21. Mark J. Castaneda
    I see what you mean; If you hit 'yes' to Copy Current Settings when you create the NEW database i get that 20% on the copying conditions. I'll report it to our programming team.
  22. Mark J. Castaneda
    This kinda of thing has happen to other titles were publishers change. We are keeping thing as is (we really don't want to mess with ppls inventories by change things up) .
  23. Mark J. Castaneda
    if you have a document program like MS Word or even Notepad, scan the barcode off the label and see how the digits show up. We're curious if the scanner is picking up all the characters in the code or not. Also, are you using the scanner we sell on our website?
  24. Mark J. Castaneda
    AA doesn't support your custom grade (NM-); that's why it isn't showing up on AA when you try to sell. I suggest using conditions/grades CB is already built with.
  25. Mark J. Castaneda
    I'll need to confirm with our programming team but i believe cover size option shouldn't even be an option for item checklists.
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