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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Thanks for the heads up. We'll look into its value for the upcoming content update.
  2. try out our revised CB2021 program installer which you can download/install here: https://www.comicbase.com/mycb/Registrations.aspx
  3. id round up with just the item in mind
  4. sorry, i meant 'Reserve Qty' field If you bring up the issue details window, its under the "Other' tab
  5. coming out today (afternoon/evening hrs)
  6. Due to a shipping delay for our comic shipment, this week's content update will available Friday afternoon (1/8/2021)
  7. The path the report is exporting to looks to be the Program Files x86 folder. I've reported it to the programming team to look into and fix.
  8. -If there's any kind of database confusion that you see online or in the app, go to your profile online and remove all databases: https://www.comicbase.com/mycb/Profile.aspx -next, startup ComicBase with the desired database you want to link to your online account, then go the File Menu>Collection Statistics - this will do 2 things, give a summary of your collection and on the back-end link the db to your online profile.
  9. i might be confused... are you trying to get new reports for these other databases or remove these dbs from your online account/moblie app?
  10. If you haven't already, message Pete on Slack and provide this batman cover for him to try out the error you're running into.
  11. Which Power Rangers title as you referring to? there are more than 1 by Boom!
  12. if you have a minimum quantity set, whatever number that is set is kept in your collection. example: minimum quantity is 2 but you have 3 instock. only 1 copy would be sold.
  13. can you screenshot the options you picked prior to hitting the export button so we can replicate the problem? also, what build number are you using for the software? to check, in the software, go the help menu>about comicbase. You want to be running CB2021 (v21.0.0.1335) which you can get from your online account here if you're running an older version: https://www.comicbase.com/mycb//Registrations.aspx
  14. if you removed them on your My Account>Profile page on comicbase.com they can reappear if you load them into the software again OR if Sidekick still has those dbs in its database list. *You can remove unwanted dbs Sidekick auto-manages in its Settings (General Tab)
  15. not getting the problem on my end working from home. please mention to Pete on Slack
  16. go to My Account>Profile on our website to remove dbs you don't want the mobile app to track
  17. thanks for the info. we'll adjust it.
  18. good catch. we'll get that fixed. thanks.
  19. you have program already installed to read cbr files?
  20. Hey Shawn, not sure if you called into our support team yet but feel free to do so. Our lead programmer Pete may be the guy to talk to in your case (408-266-6883 ext 403)
  21. We have been doing some pricing clean up in the past couple of months. We'll be posting a new content update today in the afternoon/evening hrs. See if it adjusts your values afterwards. If things still look off, contact our team at support@comicbase.com and let them know your observations.
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