Barcode scanner

[mark d. smith]

Hi new to barcode scanners 

When I scan a barcode,it inputs the first block of numbers but doesn't enter the last ,5 number block how do I get it to add the last 5 please

[Steven L. Dasinger]

If you have one of the scanners HC sells, look here for Barcode Scanner Setup Guides:

https://www.comicbase.com/mycb/Products/barcodesetup.aspx

If not, you need to enable the 2-Digiat supplementals and 5-digit supplementals for your scanner. Look through the manual to see how to do that.

[mark d. smith]

Thanks steven

[Gregory Hecht]

Also, make sure that you are holding the scanner at an appropriate distance from the barcode. I have found that holding the scanner too close or too far away can affect its ability to pick up all of the numbers in the barcode. 

[mark d. smith]

Hi Gregory yeah tried it at all angles or distances,just no luck with it 

[Mark J. Castaneda]

If you have a scanner we don't sell, we suggest contacting brand's customer service team to help you further set it up. Have a modern DC or Marvel UPC barcode handy to share in case they need it to point you to the right codes.

[mark d. smith]

Hi mark,it's a tao electronics and you got more chance of winning the lottery than getting a response from them lol