mark d. smith Posted September 11, 2022 Share Posted September 11, 2022 Hi new to barcode scanners When I scan a barcode,it inputs the first block of numbers but doesn't enter the last ,5 number block how do I get it to add the last 5 please Link to comment Share on other sites More sharing options...
Steven L. Dasinger Posted September 11, 2022 Share Posted September 11, 2022 If you have one of the scanners HC sells, look here for Barcode Scanner Setup Guides: https://www.comicbase.com/mycb/Products/barcodesetup.aspx If not, you need to enable the 2-Digiat supplementals and 5-digit supplementals for your scanner. Look through the manual to see how to do that. Link to comment Share on other sites More sharing options...
mark d. smith Posted September 11, 2022 Author Share Posted September 11, 2022 Thanks steven Link to comment Share on other sites More sharing options...
Gregory Hecht Posted September 11, 2022 Share Posted September 11, 2022 Also, make sure that you are holding the scanner at an appropriate distance from the barcode. I have found that holding the scanner too close or too far away can affect its ability to pick up all of the numbers in the barcode. Link to comment Share on other sites More sharing options...
mark d. smith Posted September 11, 2022 Author Share Posted September 11, 2022 Hi Gregory yeah tried it at all angles or distances,just no luck with it Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted September 12, 2022 Share Posted September 12, 2022 If you have a scanner we don't sell, we suggest contacting brand's customer service team to help you further set it up. Have a modern DC or Marvel UPC barcode handy to share in case they need it to point you to the right codes. Link to comment Share on other sites More sharing options...
mark d. smith Posted September 12, 2022 Author Share Posted September 12, 2022 Hi mark,it's a tao electronics and you got more chance of winning the lottery than getting a response from them lol Link to comment Share on other sites More sharing options...
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