Gregory Hecht Posted July 1, 2020 Posted July 1, 2020 I have recently started to encounter a problem where my ComicBase Mobile app will not open properly. I get the opening load screen and that hangs there for a time, and then crashes. I tried rebooting the phone as well as deleting and then re-downloading the app. I am running iOS 13.5.1 on an iPhone XS Max.
Peter R. Bickford Posted July 2, 2020 Posted July 2, 2020 Hard to say: The app hasn't been changed for quite a while, and continues to run fine on the iOS devices I have in here (iPad, older iPhone) to test with. If this is a crash related to a specific report, I'd suspect memory, but if it's crashing just upon login/displaying the main screen, it'd seem to be a phone-related issue (unless other folks with the same config are also hitting this, meaning that it might be related to a system update of some sort) -Pete
Gregory Hecht Posted July 2, 2020 Author Posted July 2, 2020 5 hours ago, Peter R. Bickford said: Hard to say: The app hasn't been changed for quite a while, and continues to run fine on the iOS devices I have in here (iPad, older iPhone) to test with. If this is a crash related to a specific report, I'd suspect memory, but if it's crashing just upon login/displaying the main screen, it'd seem to be a phone-related issue (unless other folks with the same config are also hitting this, meaning that it might be related to a system update of some sort) -Pete I was getting the light blue loading screen with the HR superdude icon and "ComicBase Mobile" logo. That screen would hang for a while, then it would crash out. Not that I am complaining, but the problem mysteriously vanished at some point today. When the app is loading, I assume that it needs to call on the HR servers. Is it possible that there was a server issue of some sort going on yesterday at around the time that I posted the issue?
Mark J. Castaneda Posted July 6, 2020 Posted July 6, 2020 hard to say... if you notice this again, email us at support@comicbase.com for a more immediate response by our team.
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now