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Mark 2 laser scanner not entering numbers into barcode field


Sean W. Bravener
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I just picked up this scanner from you guys and plugged it in.  I opened Comicbase and began scanning barcodes.  Unfortunately the numbers from the barcodes are not showing up.  Here are the steps I have tried so far

1) made sure I was in the find comic by barcode field.

2) opened notepad and scanned a few books.  same thing.  no numbers.

3) I wend through the easy setup and scanned all the codes.  retried scanning books same result.  beep no numbers

4) went through the advanced setup retried scanning a book beep no numbers

5) closed and re-opened Comicbase.  same result.

6) rebooted computer and plugged scanner into different USB port.  Beep no response.

 

At this point I am out of options.  Please oh wise and powerful comicbase gurus point me in the right direction.

 

Thanks

Sean B.

 

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I would send an email to support@comicbase.com for faster response.

Assuming you are scanning in the set-up codes correctly and scanning the codes correctly (which I am), you have gone through the steps I would have.

The telling one is that nothing is showing up in Notepad.

One question: When you press the button to scan, to you see the light on the object?

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  • 1 year later...

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