Jump to content

Mark J. Castaneda

Moderators
  • Posts

    1,379
  • Joined

  • Last visited

  • Days Won

    33

Everything posted by Mark J. Castaneda

  1. That would work. If you have an example of a case where it didn't go through or get accepted, send in a correction then email our team at support@comicbase.com and we'll take look at it.
  2. You're 'What it should be' tweaks looks good. I'd add a 'Hardcover' notation to #1-HC into the notes field.
  3. you can delete the note and submit a correction for it.
  4. Title name and title description must be emailed to support@comicbase.com. Other title details are reviewable on our end if you send in corrected data for them.
  5. I'd spin this into its own title since it has additional issues from the Spect. Spidey title. *I'm willing to bet another printing of this with possibly more or less issues collected could come out in the future if Hobby makes his movie debut.
  6. Gregory is correct. It's not high priority to note binding these days.
  7. I believe this was to avoid confusion with The Flash: Rebirth title.
  8. We don't use TPB in 'comics' category - you'll have to resubmit TPB 1 and TPB 2 as just normal regular issue types.
  9. May be best to spin these into their own titles if there's no issue numbers
  10. Can you provide screenshots of your settings and example title where this problem is present?
  11. Pete got everything up an running Sunday afternoon. We'll be monitoring the stability of the server this week. If you guys notice anything off please let us know on our Facebook Page.
  12. Are you guys using our latest CB 2021 version (v21.0.4.1906), it's available here if you need it: https://www.comicbase.com/mycb/Registrations.aspx -this version should auto-delete bad images when they try to load. -if the problem still occurs, give Pete our lead programmer a call at 408-266-6883 ext 403
  13. you can also search the Pictures folder for files with zero bytes (size:0) to find bad image files that you can remove
  14. may want to re-download the latest update (hold down shift then select the 'check for updates' option)
  15. Hi Jeremy, contact our support team directly at support@comicbase.com OR give them a call at 408-266-6883
  16. Memory is hazy on this one. Possible title cancellation or rename.
  17. recommend shifting your instock numbers from the old style variant scheme to what the variants are now.
  18. whatever title details are on your end can also be sent in with a correction if an adjustment needs to be made. So if the years published is off or the publisher name needs changing, it'll get complied when you send in single issue correction for a title.
  19. In general, if you don't see a livestream scheduled on our main website or our Facebook page then there won't be one that week.
  20. If you have any instock numbers under the old title name they will remain even after an update. you need to manually zero-out the instock number under the older title name and apply to the proper title name. The next time you update, the older title name will be removed if you have the 'remove obsolete title' update option selected. as for your follow up question, that would be a No with new database format we introduced in CB2020
×
×
  • Create New...