Mark J. Castaneda

-If there's any kind of database confusion that you see online or in the app, go to your profile online and remove all databases: https://www.comicbase.com/mycb/Profile.aspx -next, startup ComicBase with the desired database you want to link to your online account, then go the File Menu>Collection Statistics - this will do 2 things, give a summary of your collection and on the back-end link the db to your online profile.

i might be confused... are you trying to get new reports for these other databases or remove these dbs from your online account/moblie app?

If you haven't already, message Pete on Slack and provide this batman cover for him to try out the error you're running into.

Which Power Rangers title as you referring to? there are more than 1 by Boom!

if you have a minimum quantity set, whatever number that is set is kept in your collection. example: minimum quantity is 2 but you have 3 instock. only 1 copy would be sold.

can you screenshot the options you picked prior to hitting the export button so we can replicate the problem? also, what build number are you using for the software? to check, in the software, go the help menu>about comicbase. You want to be running CB2021 (v21.0.0.1335) which you can get from your online account here if you're running an older version: https://www.comicbase.com/mycb//Registrations.aspx

if you removed them on your My Account>Profile page on comicbase.com they can reappear if you load them into the software again OR if Sidekick still has those dbs in its database list. *You can remove unwanted dbs Sidekick auto-manages in its Settings (General Tab)

not getting the problem on my end working from home. please mention to Pete on Slack

go to My Account>Profile on our website to remove dbs you don't want the mobile app to track

thanks for the info. we'll adjust it.

good catch. we'll get that fixed. thanks.

thanks for the info Tim

you have program already installed to read cbr files?

Hey Shawn, not sure if you called into our support team yet but feel free to do so. Our lead programmer Pete may be the guy to talk to in your case (408-266-6883 ext 403)

We have been doing some pricing clean up in the past couple of months. We'll be posting a new content update today in the afternoon/evening hrs. See if it adjusts your values afterwards. If things still look off, contact our team at support@comicbase.com and let them know your observations.

We noticed you have 3 database files associated with your account. The db file named 'Complete Collection 2021' has no reports under it at the moment. Have you tried using the Reports Menu in ComicBase to 'Save to Web' a new report for this db? You'll also want to make sure you add that db file to Sidekick' Settings (general tab) so it does auto-report for you.

Scott, what menu are you selecting this option from? *New Content update for this week will be posted later today.

what version and build number are you using for ComicBase? what file type is the media file in?

Try to post your comics for sale again Jeff (You may have tried during server maintenance hours) If you have trouble, please email our support team at support@atomicavenue.com

thanks for the info. do you happen to know the barcode number for part #2 and #3?

thanks Joel for the info on this.

Take a look at this article we wrote up relating to this problem:

email our support team with this info and they can look further into it for you: support@comicbase.com

We'll look into the pricing for you.

thanks for the heads up. We'll add it to this week's content update. Do you happen to own it? Wondering what the official title name is stated on the interior indicia (fine credits) page.