Cannot Download Weekly Updates

[Scott Howell]

While trying to update my database with either Sidekick or within the application, I get an error stating that "It looks like the latest updater file is still in the process of being posted.  Please try again in several minutes."

The database has not been updated since Dec 18th.

-Scott

[Charles M. Doyle Jr]

I’m getting the same error. I’ve contacted customer support and awaiting an answer. 

[Mark J. Castaneda]

It seems to be working now.

[Scott J. Promish]

I'm still getting it.  Every time I click to make the message go away, it pops right back up again!  Guess I'll just leave it there...

[Kurt D. Koester]

I'm receiving the same error message.

[Charles M. Doyle Jr]

Customer support contacted me and said it was fixed and to try updating again. Still getting the same message.Called customer support and explained I can't run an update. Said they would look into it. Awaiting a response from customer support.

 

[Scott J. Promish]

Still not fixed.

[Peter R. Bickford]

Give it a go now--it looks like last week's update missed the sync window when we did the database switchover (so the server knew it was expected to be there, but the files weren't present in the right place on the server yet, thus the message you got).

 

-Pete

[Scott J. Promish]

Downloading now.  Thanks.

[Charles M. Doyle Jr]

Was able to update database, Thanks

[Scott Howell]

Thanks much, it's working!

[Paulo Resendes]

I'm getting 2 different error messages when I try to do an update. The 1st is the "It looks like the latest updater files is still in the process of being posted. Please try again in several minutes." The other message that I get is " Operator '<>' is not defined for string ** and type 'DBNull". This has been happening for at least 2 weeks. Any suggestions?

[Mark J. Castaneda]

make sure you're using our revised CB2020 program installer (v.20.0.1.3010). Just head to your online account to download/install it: https://www.comicbase.com/mycb/Registrations.aspx

[Paulo Resendes]

Thanks Mark. Download worked.

[David Frey]

I don't show a download in my registration or can I find updater to uninstall

 

Edited February 28, 2020 by David Frey
never mind it showed up finally. had to wait 5 minutes

[Mark J. Castaneda]

log into your online account (comicbase.com>my account>registrations) and redownload/install the CB2020 program installer (has been revised to v20.0.2.3162). Here's a direct link to it: https://www.comicbase.com/mycb/Registrations.aspx