Steve McCarty Posted January 4, 2023 Share Posted January 4, 2023 When I now run the Top Gainers & Losers Reports, I receive a message that says "No items were in your collection inventory which matched those criteria". I have over 17,000 books in my collection so that seems unlikely. I did a renewal/upgrade on 11/16/2022 and the report hasn't worked since then. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted January 5, 2023 Share Posted January 5, 2023 make sure you've download and install the latest CB2023 version (v23.1.0.2115) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx see if the problem reoccurs. If so, please screenshot your Report options and email the support team directly (support@comicbase.com) Link to comment Share on other sites More sharing options...
Steve McCarty Posted January 5, 2023 Author Share Posted January 5, 2023 I do have the latest CB2023 version (v23.1.0.2115). I have just submitted screenshots via email. Link to comment Share on other sites More sharing options...
Randall J. Paske Posted January 6, 2023 Share Posted January 6, 2023 Sounds like the same problem I had a while ago: https://forums.comicbase.com/index.php?/topic/1677-report-not-working/ . I don't know what fixed it, but eventually it started working again. Link to comment Share on other sites More sharing options...
Steve McCarty Posted January 9, 2023 Author Share Posted January 9, 2023 Now the report is suddenly working! Link to comment Share on other sites More sharing options...
Randall J. Paske Posted February 4, 2023 Share Posted February 4, 2023 Now the report stopped working for me again, with that message: "No items were in your collection inventory which matched those criteria." I haven't done anything to try to diagnose or fix it yet. I'll update to the latest build later on and see what happens. For now, I just wanted to note that this problem seems to not only fix itself but also come back from the dead after you think it's gone. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted February 6, 2023 Share Posted February 6, 2023 what build version are you on Randall? Link to comment Share on other sites More sharing options...
Randall J. Paske Posted February 6, 2023 Share Posted February 6, 2023 Now on v23.1.0.2139. Just tried to run the report again and got the "no items found" error. Link to comment Share on other sites More sharing options...
Mark J. Castaneda Posted February 7, 2023 Share Posted February 7, 2023 i'll notify the team. thanks for the heads up. Link to comment Share on other sites More sharing options...
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