delay in updating totals when exiting the program

[Michael R. Wagner]

For the past couple of weeks, when I close the application and the "updating totals" window displays, the activity bar doesn't show any activity and the program freezes for 3-4 minutes minimum.  It eventually closes and saves the file.  I'm wondering if the problem is an issue with my machine or if updating the totals involves some interface with the CB server, and then if the problem is at my end or the CB end.  Any thoughts?

r/

Mike

[Steven L. Dasinger]

Mine does the same thing but doesn't take near as long.  About 10 seconds. My database is on a M2 drive, however.

[Mark J. Castaneda]

If your db is on a non-SSD (solid state drive) i could imagine some slow performance as the db writes to it when you exit out of CB.

If you got other processes/programs running too as you exit out that could also you slow down

[Michael R. Wagner]

Thanks, Mark - those conditions make sense.  I infer from your response that there's no exchange occurring between my machine and your servers when exiting.

I posted this topic/question because nothing has changed with my machine and the programs that are typically open when I'm working in my db, but the delay in exiting is a recent change that now occurs every time I close the program.

[Mark J. Castaneda]

Maybe a good time to optimize your computer (empty recycle bin, defrag your drive(s), etc.) - you may gain some speed/performance afterwards.

[Brian VanderWaal]

I've had this issue as well, taking in excess of 5 minutes for the "updating totals" window to go away.  I have an SSD. This began after upgrading to the most recent version.  Prior to that it would close out in seconds.  It does this even if I have made no changes to inventory, only a search and then exit.

[Michael R. Wagner]

Brian, your description sounds very much like mine; I also use an SSD, and the situation hasn't changed, despite optimizing my computer as Mark described.  My gut tells me it's related to the 2020 version, but the delay didn't start immediately upon converting to the 2020 version.

[Peter R. Bickford]

The forced update of totals happens once a day, or when you generate stats/a report (so long as it happens at least once that day). Typically, it only takes a few seconds--if it's taking several minutes, there's some sort of performance issue at work on your machine (try temporarily turning off any anti-virus/security software--these tend to be the biggest performance drains).

We're also looking into ways to have Sidekick handle this in future versions, so that the update never gets in your way during normal ComicBase usage.

 

-Pete