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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Mark J. Castaneda
    There's a newer build out; you guys still having the same trouble with it?
  2. Mark J. Castaneda
    Not getting the error on my end when i try. Give Pete a call if needed for this one (408-266-6883 ext 403)
  3. Mark J. Castaneda
    File may be in use by another program (cloud sync program like Dropbox). Try restarting your computer. Upon restart, review your Sidekick settings, particularly the database list under the general tab (make sure the right database from the proper location is listed; adjust if needed).
  4. Mark J. Castaneda
    targeting by end of today.
  5. Mark J. Castaneda
    good eye catching this one, we'll look into the pricing and adjust. Use the 'request price check' option in the software's internet menu next time you notice a price needing adjustment; it's the best way to get our attention for stuff like this.
  6. Mark J. Castaneda
    Express users do have Cover Artist field but not nearly as much cover images that the Archive does; the only get 5,000+.
  7. Mark J. Castaneda
    we have an internal script that moves the old style of description that was in Notes to Item Description. Our Ed. Team will also have a chance to review the data as a last measure to make sure things are in the right format that we use now.
  8. Mark J. Castaneda
    working for me when i try. Are you getting any kind of error when you do the action?
  9. Mark J. Castaneda
    we rebooted our processor and looks to be working okay with a few tests we performed. If you still have trouble, drop a post or send Pete a message via Slack
  10. Mark J. Castaneda
    let me check with Pete if this due to our server updates
  11. Mark J. Castaneda
    Hey Dylan, can you screenshot what you're screen looks like and point out the problems you're noticing with this Theme? Just want to make sure we're on the same page so we tweak correctly.
  12. Mark J. Castaneda
    For our Express users who have no cover images, the Item Description info and cover artist info is super helpful. We're gonna stick with including the lead artist being mentioned in the item description field
  13. Mark J. Castaneda
    Bring up this one to the next livestream Q&A
  14. Mark J. Castaneda
    Unfortunately after confirming with the editorial team, we gotta use a traditional numbering scheme on this so it's important to find out when the series really began so we know where to start that first issue.
  15. Mark J. Castaneda
    It's on the development table so users can search for items under those media categories on Atomic Avenue. No target date at the moment but it will be addressed in the coming weeks. I'll need to confirm if this will apply to mobile app as well.
  16. Mark J. Castaneda
    I'll notify the Ed. Team to take them if submissions come in with that notation.
  17. Mark J. Castaneda
    we're going for a later printing under the original title.
  18. Mark J. Castaneda
    the numbering scheme sounds good but i'll need to confirm with the Editorial Team its the way to go with this title. I've might have missed this in earlier posts; there's no mention of volume and/or issue numbers with any of these right?
  19. Mark J. Castaneda
    We don't have a designation for Black Label releases. You're more than welcome to use the notes field and state 'Black Label' if you wish
  20. Mark J. Castaneda
    Yes, update your ComicBase to our latest 2022 version and see if that solves you're problem. If you have an active subscription its a free download for you, just head here to get it: https://www.comicbase.com/mycb/Registrations.aspx
  21. Mark J. Castaneda
    Not sure i understand the situation... you'll have to cite a couple of examples so we have any idea what you're running into.
  22. Mark J. Castaneda
    What we currently have set in our master database with issues with big variant runs like ASM #800 can seen on our sister site Atomicavenue.com if you'd like to compare against what you might have in your database.
  23. Mark J. Castaneda
    You got an older build; The latest build of ComicBase should have the 'Item Description' field listed. If you still don't see it, screenshot it so we know what you're seeing.
  24. Mark J. Castaneda
    Finding an accurate starting point would be key. Any idea when the 1st issue came out? A month to month release?
  25. Mark J. Castaneda
    good eye, we'll adjust it
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