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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. When you install pictures, the software looks to see what you have in your computer's Downloads folder and will suggest the first picture archive file it sees. *It's a good idea to clean out older downloaded files from us in your downloads folder once you've installed them, or at least say "No" if it asks if you want to install an file you've already installed.
  2. Outside what Steven mentioned, if you were expecting our complete cover library (750,000+ covers), that's exclusive to our Archive Edition.
  3. worked ok for me when i tried (windows 10). Anyone else have trouble?
  4. alternatively, if you don't want to update your database, you can manually modify the title name and omit the colon mark.
  5. thanks for the heads up. we'll get the proper covers in.
  6. thanks. we'll get 6/A fixed
  7. That would work. If you have an example of a case where it didn't go through or get accepted, send in a correction then email our team at support@comicbase.com and we'll take look at it.
  8. thanks for the info.
  9. You're 'What it should be' tweaks looks good. I'd add a 'Hardcover' notation to #1-HC into the notes field.
  10. you can delete the note and submit a correction for it.
  11. Title name and title description must be emailed to support@comicbase.com. Other title details are reviewable on our end if you send in corrected data for them.
  12. I'd spin this into its own title since it has additional issues from the Spect. Spidey title. *I'm willing to bet another printing of this with possibly more or less issues collected could come out in the future if Hobby makes his movie debut.
  13. Gregory is correct. It's not high priority to note binding these days.
  14. I believe this was to avoid confusion with The Flash: Rebirth title.
  15. We don't use TPB in 'comics' category - you'll have to resubmit TPB 1 and TPB 2 as just normal regular issue types.
  16. its not a must these days for us
  17. May be best to spin these into their own titles if there's no issue numbers
  18. comics.org have any info on these?
  19. Can you provide screenshots of your settings and example title where this problem is present?
  20. Pete got everything up an running Sunday afternoon. We'll be monitoring the stability of the server this week. If you guys notice anything off please let us know on our Facebook Page.
  21. we'll make the needed adjustment
  22. Are you guys using our latest CB 2021 version (v21.0.4.1906), it's available here if you need it: https://www.comicbase.com/mycb/Registrations.aspx -this version should auto-delete bad images when they try to load. -if the problem still occurs, give Pete our lead programmer a call at 408-266-6883 ext 403
  23. you can also search the Pictures folder for files with zero bytes (size:0) to find bad image files that you can remove
  24. may want to re-download the latest update (hold down shift then select the 'check for updates' option)
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