Mark J. Castaneda

thanks for the heads up.

Do you have an older version of the app by chance? There is a new version you can download from Playstore. Also, in the CB software, go the File Menu>Collection Statistics - this will help transmit the current state of your collection to the app/online account

scan at 300 dpi

The programming team informed me it's a "known limitation" of the software - It'll only show the ones that match the type of the top item.

ignored the comics? the software didn't save them when you batched them with books?

mentioned the thought to the dev team. Now under consideration.

what you're seeing is correct George, you get 50,000+ covers with the Professional (about 1 cover per title).

We noticed you had 2 databases linked to your account with the same database name that could be confusing the system. We cleared the problem on our end; in the software, go to the File Menu>Collection Statistics - this should link the proper database to your account and hopefully get you more badges if you met the requirements.

Our lead programmer Pete is looking into it. Hope to have it all resolved soon.

adjusting to #1/A, #1/B, #2/A, and #2/B

Hi Timothy, can you email us a link to your current database (or use Sidekick's save to cloud option)? We'd like replicate the trouble you're running into with your database. Please email our team at support@comicbase.com when you get this done so our team can look into the trouble for you.

Start off by going into File menu>Collection Statistics. This is good kick off trigger that will get other badges rewarded if you've met the requirements for them.

ok

If you have our Archive or Professional Editions; use the 'export' option under the File Menu to pick out which fields you want. You can then load the export file into a blank spreadsheet program like Excel were you can customize the report you want.

good eye.

I wonder if you had any instock numbers lingering before you deleted them from the old media category. You may have to zero out before you delete.

reach out to lead programmer Pete (pbickford@human-computing.com) and let him know what you're observing.

The Top Gainers and Losers report only tracks update-driven changes, for a single week/update. It's not an overall "what went up/down in my collection over time--for that, you want to do a report of Value Year 4 vs. Value Year 3 using Advanced Find.

A lot of books that are in the system we don't have in-house to verify there binding type so somethings could be set wrong. Just let us know what specific item(s) needs to be adjusted to staple-bound or a different binding type.

thanks for the info

thanks Greg

email address isn't the problem unless you had more than one account with us using that address. In your case, you have only 1 account that i can find on our system.

server had some trouble, fixed late Sat morning.

thanks Michael