Mark J. Castaneda

Diamond made an error with the solicitation data they sent out a couple of months ago for those issues. The editorial team should have addressed them if you download this week's content update.

Hey Cary, -make sure your download/install the revised CB2024 program installer (v941) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx *if you have any kind of software protection (ex: Norton, MacAfee, Avast,etc.), we recommend temporarily turning it off before you reinstall. -restart your computer afterwards, see if you have trouble next time you use the CB2024. *the problem still occurs, revisit any software protection/firewall you might have and make sure ComicBase is allowed to have internet access (you may have to setup a program exception)

Because it collects only a couple of issues, the item type would be set to 'Collector's Set' rather than a 'regular issue'

This is due to solicitation data Lunar (who handles DC releases to comic stores) implementing an A, B, C variant system. When an upcoming issue has variants (ex: Action Comics), variant cover letter designations are already set by Lunar. We noticed a lot of online stores (like Midtown) have adopted what is being set by Lunar which makes ordering easier and less confusing. As of early 2023, our stance going forward is we'll just stick with what is provided and go with what Lunar says. This cuts down a lot of editorial time indexing future releases for our team which has been a headache since Lunar has been handling DC releases.

Next time startup the software, press and hold down the shift key... you'll be prompted if you want to recreate the database indexes, hit 'Yes' to that question. Afterwards, retry updating with the latest weekly content update.

Hey Herb, Our programming team has been updating hardware and settings related to our server that might have caused the problem. As of now, things are working okay on our end. -Would recommend you make sure to download/install the revised CB2024 program installer (v936) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx -restart your computer, relaunch CB2024 and try to download the latest available content update. If any error messages pop-up, note them in this thread.

thanks for the info

I'll notify the editorial team to add it to the upcoming content update. thanks for the heads up.

You need to make sure not to load the undesired database(s) in the main software (don't update it or run collection statistics on it). Doing so will link it back to your online account/mobile app. Also make sure in CB Sidekick's setting to update the database listing to only include databases you wish to work with.

not experiencing any issues currently... give it another try. If the problem still occurs, please contact our support team directly so they can investigate asap (email: support@comicbase.com)

I'll report the problem to the programming team.

I don't think so. I have the same problem with iTunes

after a bit of trial and error, i think this is what's happening... If you have copy of a particular issue (ex: Batgirl (5th Series) #1) already in stock (qty 1) in a specific condition (ex: NM) THEN add through the mobile app the same issue at a different condition (ex: VF), a qty of 2 will be added in VF instead of just 1 when you sync the addition in the main software. That sound about right?

question, after adding through the CB mobile and syncing in your addition(s) in the main software; did you upload a fresh Collection Report?

Thanks for the info. I'll let the programming team know.

sounds good.

Would suggest changing 'Bk 1' to just '1'

is someone able to submit these as separate titles (each named after what the official title name is stated on the interior indicia pages)?

Greg... are you have to verify the official title name stated on the indicia page so we can create a new title entry based on that?

typically, if we know (or have a strong feeling) when the a given title will end its publishing run, we'll end cap it with the last year published. A title that would go on for years (ex: Action Comics) we would just say 'Present'

you may have database corruption going on. Try this: File Menu>File Tools -Optimize your Database -Next, Rebuild Lists (choose every option except the "Pictures files list") - this particular process will take some time to complete(at least 30 min). -Re-try to update afterwards If you still get the problem, email our support team at support@comicbase.com

makes sense to fix both. thanks.

good catch

make sure you download/install the latest version of the software from your online account here: https://www.comicbase.com/mycb//Registrations.aspx

With that said, Kenny... I think we'll need precise replication steps to isolate the problem.