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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Mark J. Castaneda
    Good catches... will notify the Editorial team to look into all 3.
  2. Mark J. Castaneda
    interesting... i'll mention it to the programming team.
  3. Mark J. Castaneda
    There may be a bug with current the Invision Community program for this particular problem. I tried to Google the problem but not finding a solid solution.
  4. Mark J. Castaneda
    provide a screenshot Fred so we have an idea what you're seeing
  5. Mark J. Castaneda
    Notified our Editorial team to look into the pricing.
  6. Mark J. Castaneda
    make sure you've download and install the latest CB2023 version (v23.1.0.2115) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx see if the problem reoccurs. If so, please screenshot your Report options and email the support team directly (support@comicbase.com)
  7. Mark J. Castaneda
    Download/install the latest version of the software from your online account: https://www.comicbase.com/mycb/Registrations.aspx Restart your computer afterwards and see if the trouble still happens. If you still have trouble, please contact support@comicbase.com
  8. Mark J. Castaneda
    thanks for the info guys
  9. Mark J. Castaneda
    you got a full barcode for this book we can cross reference with? It'll help us index it into the database.
  10. Mark J. Castaneda
    ok
  11. Mark J. Castaneda
    Can i get reconfirmation those mentioned Mad titles are comics (have comic strip pages within) from Greg and another user? I just want to be absolutely sure before i have the editorial team make the adjustment. Other points mentioned have been addressed for next content update.
  12. Mark J. Castaneda
    Not of this type.
  13. Mark J. Castaneda
    Cleaned up the title for the next content update. Not sure I listed all the later printings; feel free to send in submissions for them if i missed any.
  14. Mark J. Castaneda
    Thanks. Will get this worked into the next content update.
  15. Mark J. Castaneda
    Its been adjusted on our end, you'll have manual edit it to capitals in your database.
  16. Mark J. Castaneda
    It's any interest idea. Would suggest posting it to the Feature Suggestions thread for future consideration.
  17. Mark J. Castaneda
    I don't anything about the series personally. Ideally, it would be best to know all the issues that what fall under it. Is there an online reference/website (ex: comics.org) that hopefully has tracked them already that we can use to index them into the software?
  18. Mark J. Castaneda
    Steven's idea makes most sense. Separate Title would be my suggestion vs an issue variation.
  19. Mark J. Castaneda
    Let me take a look at that thread and i'll respond over there
  20. Mark J. Castaneda
    good info; i'll include Title comments to detail what you noted.
  21. Mark J. Castaneda
    we'll have the title name adjusted to Grampa
  22. Mark J. Castaneda
    I'd make sure you're logging in with the proper/same user id on bother devices. also, make sure you're viewing the right database in case you use on more than 1 in the CB software.
  23. Mark J. Castaneda
    Jan 2nd 2023 is the official end date on the current Holiday Sale.
  24. Mark J. Castaneda
    Andrew, if any submission needs a bit more clarification best to email us at support@comicbase.com about it just as you send it in so our editorial team know ahead of time what's going on with it.
  25. Mark J. Castaneda
    Quit out of the software. Next time you restart the software, press and hold down the Ctrl key on your keyboard to force a reindex on your backend tables. See if that helps. If not, reach out to our support team directly at 408-266-6883 OR support@comicbase.com
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