Mark J. Castaneda

Hey Walt, are you using a barcode scanner we offered before? if not, we wonder if its setup properly. also, can you provide us an image sample of an ID label so we can see how it looks? Curious if its missing any details that could be the problem.

I've reported this to our programming team to look into.

with your latest comment, you mean anything taller than 2160 px high gets replaced by a 1025 px high image instead right?

Annual 2020 should be removed.

just the 2011 version

a newer build (v1445) is available now to download/install from your online account here: https://www.comicbase.com/mycb/Registrations.aspx Have you tried it out and does the problem occur with it too?

Kinda sounds like computer performance is being hindered somehow (old computer and/or maybe other background programs could be slowing it down?). Have you tried a simple restart of your computer?

Could the width of the column be set really narrow on your grid? Maybe you can stretch it wider

There's a new build now out that should address the problem. Download/install the revised CB2022 program installer from your online account here to get it: https://www.comicbase.com/mycb/Registrations.aspx

i've reported it to the programming team to be looked at.

New build 22.0.0.1430 now out that should address the problem. Just download the revised CB2022 program installer from your online account here to get it: https://www.comicbase.com/mycb/Registrations.aspx

New build 22.0.0.1430 now out that should address the problem. Just download the revised CB2022 program installer from your online account here to get it: https://www.comicbase.com/mycb/Registrations.aspx

Just to confirm, the problem occurs with the CB2022 (build 22.0.0.1425)? Also, you have tried resetting your preferences (Setup Menu>Preferences)? Does this help after resetting and restarting the software? If the problem still happens, give Pete our lead programmer a call directly at 408-266-6883 ext 403 - the problem may be unique to your computer that he'll need to look into with you.

I'll mention your observations to our programming team to look into. thanks guys for noticing

With CB2022, a lot of the theme settings got a bit of backend tweaking compared to previous versions of CB. If you have previous versions of CB themes installed, the new CB 2022 maybe using those. Consider uninstalling your ComicBase 2022 edition AND ALSO your ComicBase Resources file from your Windows App list; afterwards install CB2022 again and see if that helps.

We don't accept Signed items into our master without a COA. However, you're more than welcome to track it in your personal database.

it says #92 on the cover image you provided. Did you mean to say this is for #93? Please use the 'Submit New or Corrected Data' option in the software to send in any Whitman editions that need to be added in. If you can provide the covers too that would be helpful to our editorial team to confirm they exist.

is the resolution you have set the 'recommended' setting? Curious if you adjust it - does the window display properly as a result.

Running on Windows 10 or 11?

Might be best to call in & speak with Pete when he gets back from holiday break next week to discuss what you're experiencing. (408-266-6883 ext 403)

Any cover that gets submitted by users will require our editorial team to review them to be officially added to our master database. The turnaround time is usually a week if there's no issue with them. With that said, you may be downloading the cover(s) too soon - Our Ed. team may not have addressed newer submitted higher res versions yet and you end downloading an older/low res version.

odd, does you the window auto-correct if you move it around and/or maximize/minimize it? Are your video drivers up-to-date? Do you know the display resolution for your screen? Wondering if its low; feel free to screenshot if you can so we have an idea what you got set.

Douglas, can you screenshot your Print Window like Andrew did? Curious if the bottom set of buttons are chopped off on your screen. You may want to visit your computer's display settings and adjust the resolution and see if the buttons show up.

we'll mention it to our programming team when they get back for holiday break next week.

Setup Menu>ComicBase Preferences>make sure you have 'Automatically download larger pictures when viewing items' set. As you use the software/screensaver over time, higher res images will get downloaded and be shown. Alternatively, if you want all the pictures to be at their best quality now, just download all the picture files for the edition you have from your registrations page: https://www.comicbase.com/mycb/Registrations.aspx *be sure to set the download links page to 'other' to see all the picture download links