Mark J. Castaneda

you may have database corruption going on. Try this: File Menu>File Tools -Optimize your Database -Next, Rebuild Lists (choose every option except the "Pictures files list") - this particular process will take some time to complete(at least 30 min). -Re-try to update afterwards If you still get the problem, email our support team at support@comicbase.com

makes sense to fix both. thanks.

good catch

make sure you download/install the latest version of the software from your online account here: https://www.comicbase.com/mycb//Registrations.aspx

With that said, Kenny... I think we'll need precise replication steps to isolate the problem.

After digging through Lunar Distribution website who distributes DC comics these days to comic shops, the 76194138175600221 barcode is for a Spanish language edition. We'll add it to the upcoming content update.

Hey Kenny, I'm not getting the result you're getting (unless i'm misunderstanding what you're running into). When i scan the same comic issue in the 'add by barcode' menu, set a different grade for each then save, i see those 2 issues are listed as 2 separate items, each in a different grade.

Looks like some files aren't being found as you do the installing. This is a sign of a past/incomplete installation Go into your Windows Settings (App list) and uninstall all instances you see of ComicBase. The idea here is to get you into a fresh state with no versions of CB installed. Lastly, re-run the CB2024 installer and see if you have better luck completing. If you still have trouble, please give our support team a call at 408-266-6883

good catch. we'll get 'Scary' removed for next week's content update.

A few things to check... -Make sure you've downloaded and installed that latest version of ComicBase to your computer here: https://www.comicbase.com/mycb/Registrations.aspx -Make sure your database file loaded into the main ComicBase software is updated with the latest weekly content update (internet menu>check for updates). -We noticed when checking your account, it looks like you have 4 different database files linked to your online Profile/ComicBase mobile app. This could be the problem as you may have the wrong database selected in the app compared to what you got loaded into the main CB software. You can view what database files you have currently linked under the 'Known Databases' section with this link: https://www.comicbase.com/mycb//Profile.aspx Feel free to remove any database you don't use to avoid confusion. -When using the mobile app, make sure you've got the desired database file selected when scanning in items. You'll want to do the same when you launch the software so your additions get synced properly. If you still have trouble, please email our support team directly at support@comicbase.com

Question, are you using our newly release CB2024? If not, you can download/install it from your online account here (f you have active subscription). https://www.comicbase.com/mycb/Registrations.aspx It's been awhile since i've had to print labels, i thought once you set particular options that CB would remember them the next time you printed labels again. Is that not the case?

We have another title called Fantastic Four, The (Paperback) where #Bk 3 seems to be the same as Fantastic Four, The (Pocket Books) #Bk 1. Seems like there's a duplicate listing here, would this mean don't even bother keeping Fantastic Four, The (Pocket Books) #Bk 1?

Just a heads up that this week's content update will available Friday 9-22-2023. Our shipment of new comics came much later in the week than usual causing a delay.

Marvel Editorial isn't doing their job here... they should have noted the issues as #2. We'll add it in under the 6th series, to be safe we'll note it as #2023 since we already have #1 listed under the title.

I'm a bit confused... Can someone clarify what needs to be tweaked and/or deleted with this post?

The YouTube link i noted above talks about other possible problems and solutions to try out.

Here's a video overview of the picture installation phase you're at (what the process entails and what could possibly be problematic that you might want take a look at on your computer):

How's your internet download speed? We talked to one user with the same problem and found out his internet speed was very low. TIPS that could help -if you have software security (ex: Norton, MacAfee, etc.); make sure you allow ComicBase internet access. -rate your current download speed: Visit speedtest.net to see what it is. -if its too low, a simple thing could be just to restart your internet router then retest the speed. If the speed is better, re-try to install the pictures for the software -if that doesn't work and your speed is too low, contact your internet service provider for additional help.

thanks for the info guys. we'll do some tweaking for this issue.

thanks for the heads up. i'll let the editorial team know to look into these.

we're not finding any evidence there's just a gold foil version that actually exists. We will remove 0/A and keep O/GO (Gold Foil Signed Edition)

good catch.

note the History Icon only lets you see older searches in your current session in the software

Marvel Age One-Shot sounds good.

I was thinking of just creating a title called Marvel Age 1,000