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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. Mark J. Castaneda
    Hi Timothy, can you email us a link to your current database (or use Sidekick's save to cloud option)? We'd like replicate the trouble you're running into with your database. Please email our team at support@comicbase.com when you get this done so our team can look into the trouble for you.
  2. Mark J. Castaneda
    Start off by going into File menu>Collection Statistics. This is good kick off trigger that will get other badges rewarded if you've met the requirements for them.
  3. Mark J. Castaneda
    ok
  4. Mark J. Castaneda
    If you have our Archive or Professional Editions; use the 'export' option under the File Menu to pick out which fields you want. You can then load the export file into a blank spreadsheet program like Excel were you can customize the report you want.
  5. Mark J. Castaneda
    good eye.
  6. Mark J. Castaneda
    I wonder if you had any instock numbers lingering before you deleted them from the old media category. You may have to zero out before you delete.
  7. Mark J. Castaneda
    reach out to lead programmer Pete (pbickford@human-computing.com) and let him know what you're observing.
  8. Mark J. Castaneda
    The Top Gainers and Losers report only tracks update-driven changes, for a single week/update. It's not an overall "what went up/down in my collection over time--for that, you want to do a report of Value Year 4 vs. Value Year 3 using Advanced Find.
  9. Mark J. Castaneda
    A lot of books that are in the system we don't have in-house to verify there binding type so somethings could be set wrong. Just let us know what specific item(s) needs to be adjusted to staple-bound or a different binding type.
  10. Mark J. Castaneda
    thanks for the info
  11. Mark J. Castaneda
    thanks Greg
  12. Mark J. Castaneda
    email address isn't the problem unless you had more than one account with us using that address. In your case, you have only 1 account that i can find on our system.
  13. Mark J. Castaneda
    server had some trouble, fixed late Sat morning.
  14. Mark J. Castaneda
  15. Mark J. Castaneda
    thanks Michael
  16. Mark J. Castaneda
    HC, TPBs or MMPBs?
  17. Mark J. Castaneda
    HC, TPBs or MMPBs?
  18. Mark J. Castaneda
    for stuff like this, use the 'Submit New or Corrected Data' option under the software's internet menu and after you make the change in your database... its a great way to send us needed changes to our editorial team (rather through the forums).
  19. Mark J. Castaneda
    Anyone have scans of the correct covers without any watermarks? We're unable to find any online at the moment 😞
  20. Mark J. Castaneda
    go ahead and create what's needed then send a correction for it; the editorial team will take a look at what you got. The current image we have is for HC-2?
  21. Mark J. Castaneda
    to adjust you dbs in the mobile app, head here: https://www.comicbase.com/mycb/Profile.aspx under the Known Databases section, remove any database you wish the mobile app not to track
  22. Mark J. Castaneda
    Pete's currently working on a problem with our automated report processor for the past few days that's been very troublesome. No real time table when it'll be fixed but hoping things get rectified asap.
  23. Mark J. Castaneda
    you're gonna want to be running a PC with Windows 10 (64-Bit) for CB2021 to work. We don't support Windows 7 anymore.
  24. Mark J. Castaneda
    Do you have a cover scan of #10-K btw?
  25. Mark J. Castaneda
    go with the next letter variant available. Be sure to describe in the notes its title name noted by the indicia. Include also as brief as you can what the contents of the issue contains.
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