Mark J. Castaneda

Our pricing for these variants mainly comes from AA listings/sales. There isn't a real demand for these so wouldn't expect a lot of movement with them. By all means, if you find other sources that warrant a price adjustment, feel free to change your price in your database AND also apply the 'lock price' option ComicBase provides so our updates don't change them. *we would prefer you use the actual covers than a duplicate of the regular cover.

The main ComicBase desktop software is where all the main inventory work is done and has a lot more features compared to the Mobile App. Having a plug-in barcode scanner for your computer makes inventorying fast when used with the software. The mass comic entry feature Pete mentioned is exclusive to our desktop software if you own our Professional or Archive editions (Items Menu>Add by Barcode) Our Mobile App is a bonus tool that allows you to see your collection's current stats. As Pete mentioned, the mobile app's scanning isn't as efficient as a traditional barcode scanner as it only allows for single item scanning; you would later need to sync what mobile scanning you did into the software the next time you launch it (internet menu>check for new sales and purchases). If you have any concerns about your recent order feel free to reach out to our support team directly at support@comicbase.com

Can you upload a fresh copy of your database through ComicBase Sidekick's 'save to cloud' option? We'd like to take a closer look at the db ourselves. When the process completes, please email our team at support@comicbase.com so they know its ready to be looked at.

email them to support@comicbase.com

Hey Brett, go to Comicbase.com, My Account>Profile - take glance at your database list that its accurate. There may be a chance you have more than database linked to it which may be confusing things. Feel free to remove any database you don't use from the list. Also feel free to send up new reports to your online account from the software afterwards. *in order for newer reports to appear, something has to change from the last report uploaded to your account (ex: new item in the db, price change, etc.) otherwise no newer report will post.

Thanks for the suggestion. While we don't have any current plans for such a feature, we'll keep it in mind for future versions of the software.

interesting... the software thinks you have those issues listed instock under Comics Try going into File Menu>File Tools>Rebuild Lists - select the 'Series information' and 'Item Information' then hit the Rebuild button. After the rebuild completes, see if that title still appears under the Comic category afterwards.

There is the off chance it may not be in the database... can you provide the full barcode number and i'll double check we have it or not?

thanks. missed the 's' after Ghost... will fix in the next content update.

we don't have a house copy... what's the official title name stated in the indicia?

Programming team is working on the Mobile app these past few days. The work may cause some temporary errors doing certain things. You're basically scanning a barcode number i assume?

Just to clarify... Do you even see any issues of Amazing Heroes if its listed under Comics category? If so, highlight and delete any issues you might see. *Feel free to screenshot what you see just so we have a better understanding.

thanks for the heads up

thanks for the heads up

thanks for the heads up

are using the latest build for CB2021? if not, just download/install the revised CB2021 program installer (which addresses a few improvements and bug fixes) from your online account here: https://www.comicbase.com/mycb/Registrations.aspx Afterwards, start up CB2021 again and see how it all looks. If you still have trouble please email our team directly at support@comicbase.com

is ComicBase maximized on-screen when you're using it (can you screenshot how it appears on your end)? Any other windows in ComicBase look odd on your end? Anything unique about your computer setup that we should know about? *Please email support@comicbase.com your answers as our programming team can address the trouble for you directly.

thanks

do you happen to know your current Windows display resolution? And, do you have any kind of advance scaling set too? Screenshot these settings if you can.

try out the revised CB2021 program installer now available here: https://www.comicbase.com/mycb/Registrations.aspx

Our programming team has been addressing reporting issues these last couple of days resulting in a backlog. Our processor is crunching through them as we speak... ALSO, there is a revised CB2021 build (v21.0.1.1594) now available that addresses reporting issues. Download it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx

Set the issue number as 500/C. Be sure to include the COA info in the notes field. Send in a correction for it - we'll be on the look out for it.

If you haven't tried already, download/install the revised CB2021 program installer from your online account here: https://www.comicbase.com/mycb/Registrations.aspx give your computer a restart afterwards and see if you have the same trouble. *Also, if you have any protection software like Norton, MacAfee, Malwarebtyes, etc. - you may need to setup an application exclusion/exception so ComicBase can have internet access.

Sales data is collected for Atomic Avenue and from Heritage. If you ever notice a price for a listing in the database that should be looked into, use the 'Request Price Check' option under ComicBase's internet menu; our editorial team will look into it further and adjust if needed.

COA included?