Mark J. Castaneda

This particular new feature only works with CB2021 (doesn't account for past updates with older versions of CB); how many times have you updated with CB2021, specifically the database you are using currently in the software?

The title name may already exist. You might have to mod it to Ultimate X-Men (DK)

the way these particular variants are set in your database don't match ours... on our side, we have #1/L as the Jungle Green Premium Cover by J. Scott Campbell and #1-M as the Blank Authenticity Cover. *our sister site Atomic Avenue has the entire run of issues and how all the variants are currently set in our master database; use it to compare and adjust if needed: Sheena (Dynamite) comic books from Dynamite (atomicavenue.com)

thanks

Make sure you've downloaded/installed the latest version for CB2021 from your online account here: https://www.comicbase.com/mycb//Registrations.aspx Things to try: -you can try to reset the scanner to factory settings then go through the Expert Setup off the setup guide. -print a new ID label just in case something about the comic has changed then try to scan with the scanner. -the ID labels are unique to the database they were created from. If you happen to scan the label into a different database, it won't work right. Is this the case for you? If you still have trouble, email our team at support@comicbase.com. Include a brief summary of what's going on & what you've tried to do fix the problem yourself. If you can save a digital sample of the problematic barcode label and attach it in an email that could help us test the problem on our end.

All our data for Dynamite future releases come from Diamond solicitations. The variants they provided to Diamond also isn't always organized in a way the cover gallery might state inside the printed issue. Another problem is that they don't get all the variant cover info for a given issue like store variants, convention variants, etc. We typically learn of a issue's complete cover gallery on its release day when we have a physical copy to reference and/or a user sends us a correction for a variant we don't know about.

you can also search by entering the barcode full number off the cover into the Find field at the top of the interface (75960605544904411) - you should be routed to that issue listing in the database when you do this.

thanks for spotting these... we'll get them tweaked

Store variants and online store variants are tricky for us because our solicitation data mainly comes from Diamond and Lunar distribution who don't care them. Thank goodness for our user community who send in data for variants we aren't aware of. Unfortunately, we can have users assign different store variants than others possibly messing up what you might have set yourself for a variant. Not sure there's a good way to get around this, you might want to email support@comicbase.com about a store variant you might have assigned just so we know not override it if a different store variant it comes in.

ok

Uninstalling and reinstalling wouldn't do anything to resolve what you're trying to do (if i understand you correctly)... my previous reply with the video link where Pete discusses how to currency change your db in the software not work for you? Are you confused at a certain point? what region/language setting is your Windows OS set to by the way?

I think you meant issue #9. We'll take a look at it.

Does the newstand #1-A have a mini poster inside?

ok

This got discussed in our last livestream, check it out: https://youtu.be/-wOiWN8fhrQ?t=436 If this doesn't work for you, email our support team at support@comicbase.com. Please include any details about your computer we should know about (Windows 10 version, Region Setting, etc.)

What version of ComicBase are you currently using? CB2021? If so, are you using the latest build for it too? Current build is 21.0.1.1516 which you can download/install from your online account here: https://www.comicbase.com/mycb//Registrations.aspx This video of ours talks about currency change: https://youtu.be/-wOiWN8fhrQ?t=436

thanks for the heads up. I'll notify the Ed. team to look into adjusting what you noted.

thanks john. We'll have to re-categorize the title back to comics keeping the #0s and create a new magazine title DC Nation (Magazine) and move issue #1-6 into it.

Hey Robert, Pete will out of the office for next 10 days (or so) on a much deserve vacation. Email our team at support@comicbase.com and what you're currently running into and i'll forwarded over to Pete.

thanks for the heads up.

Shift key trick can come in handy like when the power goes out in the middle of an update and you got do it again (yeah its happened to me).

In ComicBase, make sure you've updated your database with the latest content update so its fully up-to-date with all the latest information (ComicBase, internet menu>check for updates). Afterwards, see if you can sync your additions from the app. If you still have trouble, email our support team directly at support@comicbase.com

Thanks. Feel free to send in a correction for this if you haven't already,

we'll get those cover prices tweaked. thanks for the heads up.

download the revised CB2021 Free editon setup file as it should address the problem.