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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. The 'Download' option would be the way to go as you pick your shipping option as you complete the order. Once you complete the order, just head to your online registrations page here to download all the software files to get ComicBase installed on your computer: https://www.comicbase.com/mycb/Registrations.aspx
  2. If this is a different signed edition (with COA), we can add it as a new variant.
  3. my memory is hazy... aren't the 'diamond' versions a Whitman edition?
  4. we'll add in these Francis and Ghost Rider comics to this week's update. can you scan the indicia page for the GIjoe comic?
  5. a couple of people have reported this issue in the past... not sure what the cause is. Sounds like the program is getting minimized when it starts up on your taskbar. If you press & hold down the 'shift' key on your keyboard then right-click with your mouse over the CB icon on your taskbar, see if you see the 'maximize' option - it should allow you to fully display the software on-screen.
  6. under 'comics' currently in the master db. We'll move it over to 'magazines' with the upcoming content update.
  7. we got your email concerning this. Sharing our reply in case anyone has similar trouble: You may not be loading in the right database file... In ComicBase 2020, go to the File Menu>File Tools>ComicBase Database Manager – this will search your entire computer for all database files and give you a hard instock total each. The process can take a few minutes to track down all your databases but naturally pick the database with that has the most comics in it as your database going forward.
  8. the cover size set to none was the problem. Pick a size like 24 and it should display properly. I'll notify the programming team of this.
  9. any mention inside the Francis, Brother of the Universe #1 if its a Canadian edition? Can you provide a cover image for the GI Joe: A Real American Hero #3 M Logo Variant?
  10. I'll ping the programming team on this. You can send in a direct request by email to support@comicbase.com if you wish, be sure to include your User ID. email address, and last correction point total.
  11. Nothing on the horizon at the moment. We traditionally do them around SDCC in July and Holiday season
  12. I'll let notify our programming team to look into it. Might be a good idea to manually backup your database(s) in the meantime.
  13. if its still not working, in CB Preferences menu, select instead the 'Save backups to same folder...' option then hit Save. Exit out of CB2020 and see if the backup process works to the default location. If it does, try setting the other 'Save all backs to folder' option again and exit. Let us know how you make out.
  14. just replaced the cover... will be included in this week's content update.
  15. for this comic, the issue detail screen should have the printing set to 2 rather than 1. Very odd... I'll forward your trouble up to the programming team and see if they can chime on what's going on.
  16. are you using the latest revised build for CB2020 (v20.0.2.3162)? If not, you can download/install it here: https://www.comicbase.com/mycb/Registrations.aspx
  17. I'm thinking a title named Mystery Comics (Western) would make sense. We can then list the issue numbers under the title with notes to support them. ex: #1 (Note: Dark Shadows), #2 (Notes: Star Trek), etc. Thoughts?
  18. Do you have a recently dated backup that you can load into the software that doesn't have the problem? Also, can you verify the build version you're using? I don't think there's a v20.0.2.3641 (v20.0.2.3162 is the current available version) Anyone else have this trouble with the recent content update?
  19. can you screenshot what you're seeing so we can get an idea of the problem?
  20. I'll notify your observation to our programming team.
  21. try out the newly announced 20.0.2 build: https://comicbase.com/mycb/Updates_Current.aspx
  22. Gonna have to overhaul the listings for this title with the next content update. thanks for the GCD Link.
  23. Western is the publisher it looks like. Naming this title will be the challenge. Does that header card have any info...a kind of theme we can use the name the title?
  24. on the covers, what does the color number near the top right mean? Any idea?
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