make sure you're using our revised CB2020 program installer (v.20.0.1.3010). Just head to your online account to download/install it: https://www.comicbase.com/mycb/Registrations.aspx
*make sure downloaded/installed the revised CB2020 program installer (v20.0.1.3010) from your online account: https://www.comicbase.com/mycb/Registrations.aspx
after inputting your books into the Add by Barcode screen (Ctrl+I), make sure you check the 'Display items after saving' option at the bottom of the window then hit 'Save'. The main interface window will then display all the comics you just batched in. Go the Edit Menu>Select All (Ctrl+A) to highlight all items in the list. Go back the Edit Menu>Quick Change. You can then apply a multi-edit to the items selected.
make sure you're using our revised CB2020 program installer (v.20.0.1.3010). Just head to your online account to download/install it: https://www.comicbase.com/mycb/Registrations.aspx
after a phone conversation, the new name must be enter in under the 'Item Field' section of the Custom Fields Setup window (not under 'Title Fields' section). The name of the custom field will then adjust what you set it to in the main screen grid view.
email us at support@comicbase.com. provide your name, user id, all email addresses you may have used with us in the past and we'll look further into it for you.
I'll notify our programming team to look further into it.
Double-check the UserID saved in the software (internet menu>login information) isn't an email address. If you're curious what your UserID is, just check your online profile here: https://www.comicbase.com/mycb/Profile.aspx
Seemed like the pattern as of late with these 'Giant' titles was there was a store variant (walmart or target) then regular comic shop release. Not the case with this title?
download/install our latest revised build for CB2020 (v20.0.1.3010) which address server errors. You can get it from your online account here: https://www.comicbase.com/mycb/Registrations.aspx
Restart your computer after installation and re-attempt what you were doing before with the software. If the trouble still occurs, please email us asap at support@comicbase.com.
email us at support@comicbase.com and provide us your User ID & email linked to it. The support team can check if your account has anything wrong with it.
Hi guys,
We recently made tweaks to our server that may have solved the problem. if anyone is still experiencing the remote server error, please email us at support@comicbase.com as we have a test build that may work for you.