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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. no...we don't want to back track for a prelim cover if it becomes available later on. We'd rather have the real cover when it becomes available.
  2. if no preliminary cover is available at the time we input a future release info into the Master Database, we just wait for the actual cover to get in our hands and roll it into the next available content update. Hope that makes sense.
  3. having trouble locating an online source for the correct cover. Anyone have a copy and can provide jpeg scan?
  4. try holding the Ctrl key as you start up the software to force a table re-check. See if that fixes things. Still no luck, head into the File Menu>File Tools> run the Rebuid Lists one more time and see if that helps. if you still have trouble, please contact us directly at support@comicbase.com or 408-266-6883 ext 403 (lead programmer Pete).
  5. Yes. Not all covers are provided at the time the early solicitation info is released.
  6. Have you re-downloaded/installed the program installer from your online account? Its the latest v20.0.1.2734 which i believe fixes that problem. You can get it here if you need to: https://www.comicbase.com/mycb/Registrations.aspx
  7. We don't always get provided the prelim art at the time we input the data for future releases.
  8. Corrected with the new content update for this week.
  9. In general, wait for the latest content update for the week to come out, especially for comics coming out on their release week. We just added the covers for the issues you noted with this week's content update which you can download now.
  10. these 2 issue thumbnails should be fixed now.
  11. If you right-click with your mouse on the Big Thumbnail left of the Title Name at the top of the main interface, choose the 'Show Picture File' option to bring up that title's pic folder. You can then view each pic file and its properties.
  12. Looks like a Windows server update shut down our report processor. We just fired it back up so sent reports are starting to process. Check back later in the afternoon and see if they appear. Sorry for the inconvenience.
  13. Keep an eye on your inbox and our website... we may have something later in the month you can take advantage of.
  14. are you using the latest version for CB2020 (v20.0.1.2734)? You can get it here if you're running an older version: https://www.comicbase.com/mycb/Registrations.aspx If the trouble still occurs, message our support team at support@comicbase.com
  15. Version 2017

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  16. Version 2015

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  17. Version 17

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  18. Version 16

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  19. Version 15

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  20. Version 14

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  21. Version 12

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  22. Version 11

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  23. Version 10

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