Gregory Hecht Posted July 12, 2022 Posted July 12, 2022 It's not just you. AA stopped working at some point late last night Eastern Time.
mark d. smith Posted July 21, 2022 Author Posted July 21, 2022 Is anyone finding its taking a very long time for the cover pictures too open up,I've tested my broadband connection and it's definitely not my internet
Steven L. Dasinger Posted July 21, 2022 Posted July 21, 2022 Currently, you can't download covers, either. So it looks like there is some problem.
mark d. smith Posted July 21, 2022 Author Posted July 21, 2022 Yeah it's took me about 25 minutes to download a cover
Randall J. Paske Posted July 21, 2022 Posted July 21, 2022 I tried to download the latest ComicBase content and price update last night. The update ran all night and still wasn't finished this morning, taking all that time to download about 75 book covers (apparently). I finally had to cancel it. Something's off.
Mark J. Castaneda Posted July 21, 2022 Posted July 21, 2022 Heard this morning they had some server trouble that's been fixed. *any issues with atomic ave should be reported on their forum as the team over there can address faster. You can also email their team at support@atomicavenue.com
mark d. smith Posted July 25, 2022 Author Posted July 25, 2022 Why is atomic avenue going down so often
Mark J. Castaneda Posted July 25, 2022 Posted July 25, 2022 Anything off with Atomic Avenue should be reported on their forum (https://forums.atomicavenue.com/) OR even better their team directly (email - support@atomicavenue.com) for a faster response.
Steven L. Dasinger Posted July 25, 2022 Posted July 25, 2022 Support@atomicavenue.com would be best. So far, in the last few weeks, if AA is down, so is the AA forum (could be a coincident but it has been consistent).
Andrew d’Entremont Posted July 25, 2022 Posted July 25, 2022 Were there other issues? I was entering some new comics last night and could not download new cover images. I kept getting error messages.
Randall J. Paske Posted July 25, 2022 Posted July 25, 2022 1 hour ago, Andrew d’Entremont said: Were there other issues? I was entering some new comics last night and could not download new cover images. I kept getting error messages. I was also having issues when entering comics in my database last night. Many, many problems with cover images and error messages.
Andrew d’Entremont Posted July 26, 2022 Posted July 26, 2022 For what it’s worth, I was able to download a cover earlier today.
mark d. smith Posted July 28, 2022 Author Posted July 28, 2022 Site seems to be down again,seems to be a regular thing now,just emailed support
Mark J. Castaneda Posted July 28, 2022 Posted July 28, 2022 i'm told the webteam is still investigating the problem.
mark d. smith Posted July 29, 2022 Author Posted July 29, 2022 Seems to be a lot of problems with atomic avenue lately
Gregory Hecht Posted July 30, 2022 Posted July 30, 2022 By my count, we now have five different threads this month (all started by the same user) asking or commenting about whether Atomic Avenue is down. Putting on my Moderator's Hat™, I think that this getting out of hand. As per Mark Castaneda's post on 7/25, if somebody encounters connectivity issues with the Atomic Avenue site, here are your two options (in order of preference): 1. Send an email to support@atomicavenue.com That is the fastest way to get the word out to somebody who can do something about the problem. 2. Post something at the Atomic Avenue message board, particularly the Tech Support forum. If the AA msg boards are down, see #1 above. I am going to merge the different 7/2022 "AA is down" threads that currently exist on this message board. Any new "Is AA down" threads that get started on the ComicBase message board runs the risk of getting moved, locked, or deleted depending on circumstances and what I and the other CB board mods feel is appropriate.
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