Removing Excess Entries from the App's List of Databases

[Peter R. Bickford]

Seeing entries in the mobile app for databases you no longer use? You can remove these by going over to your Profiles page at www.comicbase.com, scrolling down to the bottom of the page, and removing the unwanted entries from the "Known Databases" list:

-Pete

[Scott J. Promish]

How do I find the ID of the database in use?

[Steven L. Dasinger]

To find the Database ID of your current database:

Press F12 (or use Menu item File->Collection statistics.

When the window displays, click on the item below the Renew Now button (looks like a stack with an i in a circle). If you hover your mouse over it, it displays the text Database info.

 

The Database ID is the fifth line.

 

[Scott J. Promish]

Thanks!  I never would have guessed that the stack of coins was the database info.

Now, is there anyway to keep the mobile from going to the backup database (which I can't delete for some reason)?

[Steven L. Dasinger]

Since I don't use this feature, I am not sure.

If you use Sidekick, you can open it and see what database( s ) it has listed.

If that has the correct database, I would assume CB would only use the currently active database to generate the information from.

[Scott J. Promish]

Sidekick only shows the work database, not the backup.

[Peter R. Bickford]

Not sure what you mean by not being able to delete the database--you can delete any or all of the entries on your profile--the entry for the current database will reappear when you check for updates from either ComicBase or Sidekick.

[Scott J. Promish]

On the profile page there is a drop-down with the list of databases.  I got rid of the extra regular databases, but now I have ComcBase Database and ComicBase Database (Backup).  I cannot select the backup to delete, and as a result the app goes to the backup first. 

[Peter R. Bickford]

I removed the database from your account using the My Account > Profile > Remove button at the bottom. Go ahead and check for updates again--you should see just the one database in your app.

[Scott J. Promish]

Thanks, Peter.

[Adam Sternberg]

I'm seeing two databases with the same ID (for example, "ComicBase Database" and "ComicBase Database.cbdb").  When I try to select the cbdb version in the dropdown (not that I'd want to delete those), it reverts to the "extension-less" version.  Note that the same occurs on the My Comics reports page.

 

Can I safely delete the older 2017-style databases?

[KENNETH J. FIKE]

Doing this...will it remove the "since date" list of CB listings from past updates in the mobile app??

[Mark J. Castaneda]

any dbs listed under your Profile can be reposted from the software again by just uploading a fresh report.

[William Steel]

Could this be why I am missing badges as well as my points not showing/updated?

[William Steel]

And how long before the mobile app updates?

[William Steel]

And how long before the mobile app updates?

[Mark J. Castaneda]

If you ever notice things not updating, try this:

-make sure you download the latest versions of CB2021 AND ComicBase Mobile App

-In the software, go the File Menu>Collection Statistics - this does a backend check to the mobile app that should refresh your stats and award any badges earned for the account you're logged in with in the software.

If none of those help, email us at support@comicbase.com and we'll look further into it for you if needed.