possible problem found...
Under your online Profile (https://www.comicbase.com/mycb/Profile.aspx), in the 'Known Databases' list you have 2 databases listed - your main db AND a backup of the main db, both with the same database id number. This most likely confusing our processor.
We would suggest you clear the database list entirely by hitting the 'Remove' button.
Next, launch ComicBase, load up the database you mainly use, go into the File Menu>Collection Statistics to relink that database to your online account. Afterwards, try uploading new reports and see if they show up properly.
If you still have trouble, email our support team at support@comicbase.com