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Mark J. Castaneda

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Everything posted by Mark J. Castaneda

  1. also, after you did the update, do you have a few example magazine titles that stuck around? Would like to see if get the same titles when i try.
  2. at this point, we just keep them the way they are in CB - we don't want to tweak and run the risk of changing users collection totals
  3. Also, you update through the main CB software AND CB Sidekick or just one of them?
  4. Can you screenshot your update settings? Would like to replicate every setting you go when you update.
  5. We may not have them in the database (at the moment). I'll let the Editorial Team know to look into adding them into this week's upcoming content update.
  6. Interesting (not sure if this is a bug). If you can replicate what you came across with reproducible steps let Pete know via Slack.
  7. should be fixed now; try to 'save to cloud' via Sidekick a fresh backup and it should show up under your account.
  8. Another user reported the same problem. I'll let Pete know to check into it when he gets back.
  9. No livestream this week (5/18/2022) - Pete's out of town
  10. thanks for the extra info. we'll need to list this only in 'comic books' then.
  11. still in the works. no solid date when it will be addressed at the moment.
  12. i'll let the programming team know
  13. Good points, I'll mention your reply to the programming team for them to have in mind. At the moment, there are no plans to tweaking the Add by Barcode process.
  14. thanks for the heads up. In the future, please email us at support@comicbase.com if it has to do with a submission you want to get into the master database. In case i'm not in, at least another team member will know about it (not everyone here on HC reads the forums daily like i do).
  15. It's a known limitation according to the programming team - the Add by barcode/show results will only show the type of list of the top scanned item, since it's impossible to mix and match media types. You may want to separately batch your items by media type.
  16. Pete mentioned you've had computer issues in the past and you likely need to do Windows reset to get everything working again. If you have further questions, message Pete on Slack for more info.
  17. Odd... the recommend steps typically work if there's a Crystal Report problem. I'll need to notify Pete what you're running into. btw, You're running on Windows 10?
  18. i'll pass the info the ed. team. thank.s
  19. recommended steps from the programming team: -Go to your Windows Settings>App List... -Uninstall your CB2022 edition -Uninstall your CB2022 Resource listing -Uninstall your current version of 'SAP Crystal Reports' -lastly, install the latest CB2022 program installer and you should be good to go.
  20. yeah... i'm confused after 2506 statements. please clarify the issues after that number and the covers so our editorial team can clean it up. Everything you mention before that we understand.
  21. thanks for the info. sounds like this should be under its own title.
  22. download/install the revised CB2022 program installer from your online account, it should address the problem: https://www.comicbase.com/mycb/Registrations.aspx
  23. Confused here... So there's only a $7.99 TPB under this title? No MMPB as well? Can we confirm the publisher as well if anyone owns this?
  24. best to email us in the future so our editorial team can address it faster; they don't always read the forums.
  25. our DC order hasn't come in for us to add the official cover scans for those mentioned comics but we'll get them soon.
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