Tech Support

817 topics in this forum

1. More instruction needed for latest 20.0.2 update

   By Thomas Wolak, February 28, 2020
   • 2 replies
   • 1.3k views
   • 
   • Mark J. Castaneda
   • February 28, 2020

2. Moving over program and folders too a spare hard drive

   By mark d. smith, May 28, 2022
   • 2 replies
   • 741 views
   • 
   • mark d. smith
   • May 28, 2022

3. Multi-Grade Issue Report

   By Scott J. Brown, June 7, 2021
   • 2 replies
   • 978 views
   • 
   • Scott J. Brown
   • June 10, 2021

4. Multi-monitor setup: Cover images always display on primary monitor

   By Andrew d’Entremont, January 2
   • 2 replies
   • 341 views
   • 
   • Mark J. Castaneda
   • January 10

5. Multiple databases; needing to merge into one!

   By David Betancourt, January 23, 2021
   • 6 replies
   • 1.6k views
   • 
   • James H. Dunlop
   • January 30, 2023

6. Multiple errors in last update

   By Chris Vaughan, March 31, 2020
   • 10 replies
   • 2.4k views
   • 
   • Mark J. Castaneda
   • March 31, 2020

7. My CGC grades were deleted!

   By Mike Lee, May 27, 2020
   • 17 replies
   • 3.4k views
   • 
   • Chris Lite
   • April 30, 2024

8. NAS Installation

   By Derek S. Putnam, July 17, 2022
   • 4 replies
   • 687 views
   • 
   • Mark J. Castaneda
   • July 28, 2022

9. NAV Arrows

   By RICHARD STAPP, January 3, 2021
   • 1 reply
   • 980 views
   • 
   • Steven L. Dasinger
   • January 3, 2021

10. Navigation arrows for next and previous titles showing non-owned titles

    By Ron Stoecker, November 10, 2021
    • 16 replies
    • 2.4k views
    • 
    • Ron Stoecker
    • January 3, 2022

11. Need help creating a report

    By Craig Anderson, December 9, 2020
    • 1 reply
    • 870 views
    • 
    • Steven L. Dasinger
    • December 9, 2020

12. need to reset the program that "view unrecognized items" uses

    By Ed W. Lillie II, September 3, 2023
    • 4 replies
    • 657 views
    • 
    • Ed W. Lillie II
    • September 20, 2023

13. New Build 2137?

    By Michael Jacobson, January 17, 2023
    • 2 replies
    • 604 views
    • 
    • Michael Jacobson
    • January 17, 2023

14. New Comic Title Doesn't Recognize Picture Folder

    By Thomas Dow Jr., January 27, 2024
    • 1 reply
    • 422 views
    • 
    • Steven L. Dasinger
    • January 27, 2024

15. New cover pictures

    By mark d. smith, June 7, 2023
    • 1 reply
    • 424 views
    • 
    • Steven L. Dasinger
    • June 7, 2023

16. New Database stops at 20%

    By Jeff Chahal, April 17, 2020
    • 3 replies
    • 1.5k views
    • 
    • Mark J. Castaneda
    • May 4, 2020

17. New Guy collection report

    By Luis Corraliza, February 25, 2022
    • 3 replies
    • 749 views
    • 
    • Steven L. Dasinger
    • February 26, 2022

18. New hard drive

    By Rich Mulholland, July 20, 2024
    • 1 reply
    • 236 views
    • 
    • Steven L. Dasinger
    • July 20, 2024

19. new hard drive

    By Tony Najarro, September 22, 2021
    • 6 replies
    • 1.5k views
    • 
    • erinnapizzuti erinnapizzuti
    • April 19, 2022

20. New Images Missing

    By Joe Akers, October 22, 2020   

    • updates
    • images
    • 7 replies
    • 2.1k views
    • 
    • Andrew d’Entremont
    • November 16, 2020

21. new problem

    By mark d. smith, February 17, 2021
    • 2 replies
    • 978 views
    • 
    • mark d. smith
    • February 17, 2021

22. New Purchase Error Due to Item Not Found

    By Kenneth Horneman, May 26, 2023
    • 4 replies
    • 595 views
    • 
    • Steven L. Dasinger
    • May 26, 2023

23. New Report - Is this possible?

    By Craig Sinclair, April 12, 2021
    • 2 replies
    • 988 views
    • 
    • Craig Sinclair
    • April 13, 2021

24. New update won't download

    By mark d. smith, November 23, 2022
    • 3 replies
    • 535 views
    • 
    • mark d. smith
    • November 23, 2022

25. Newest version upgrade

    By Donald R. Pettry, May 26, 2020
    • 2 replies
    • 1.4k views
    • 
    • Donald R. Pettry
    • June 7, 2020