Tech Support

909 topics in this forum

1. Multi-monitor setup: Cover images always display on primary monitor

   By Andrew d’Entremont, January 2, 2025
   • 2 replies
   • 719 views
   • 
   • Mark J. Castaneda
   • January 10, 2025

2. Multiple databases; needing to merge into one!

   By David Betancourt, January 23, 2021
   • 6 replies
   • 2.1k views
   • 
   • James H. Dunlop
   • January 30, 2023

3. Multiple errors in last update

   By Chris Vaughan, March 31, 2020
   • 10 replies
   • 2.9k views
   • 
   • Mark J. Castaneda
   • March 31, 2020

4. My CGC grades were deleted!

   By Mike Lee, May 27, 2020
   • 17 replies
   • 4.4k views
   • 
   • Chris Lite
   • April 30, 2024

5. My Saved reports are not showing on the Sidekick app

   By Anthony Fox, January 13
   • 0 replies
   • 44 views
   • 
   • Anthony Fox
   • January 13

6. NAS Installation

   By Derek S. Putnam, July 17, 2022
   • 4 replies
   • 992 views
   • 
   • Mark J. Castaneda
   • July 28, 2022

7. NAV Arrows

   By RICHARD STAPP, January 3, 2021
   • 1 reply
   • 1.2k views
   • 
   • Steven L. Dasinger
   • January 3, 2021

8. Navigation arrows for next and previous titles showing non-owned titles

   By Ron Stoecker, November 10, 2021
   • 16 replies
   • 3.3k views
   • 
   • Ron Stoecker
   • January 3, 2022

9. Need help creating a report

   By Craig Anderson, December 9, 2020
   • 1 reply
   • 1k views
   • 
   • Steven L. Dasinger
   • December 9, 2020

10. Need to get another Charging COrd for the Wireless Barcode Scanner

    By Jim Fosberry, October 17, 2025
    • 1 reply
    • 169 views
    • 
    • Steven L. Dasinger
    • October 17, 2025

11. need to reset the program that "view unrecognized items" uses

    By Ed W. Lillie II, September 3, 2023
    • 4 replies
    • 983 views
    • 
    • Ed W. Lillie II
    • September 20, 2023

12. New Build 2137?

    By Michael Jacobson, January 17, 2023
    • 2 replies
    • 842 views
    • 
    • Michael Jacobson
    • January 17, 2023

13. New Comic Title Doesn't Recognize Picture Folder

    By Thomas Dow Jr., January 27, 2024
    • 1 reply
    • 581 views
    • 
    • Steven L. Dasinger
    • January 27, 2024

14. New cover pictures

    By mark d. smith, June 7, 2023
    • 1 reply
    • 599 views
    • 
    • Steven L. Dasinger
    • June 7, 2023

15. New Database stops at 20%

    By Jeff Chahal, April 17, 2020
    • 3 replies
    • 1.7k views
    • 
    • Mark J. Castaneda
    • May 4, 2020

16. New Guy collection report

    By Luis Corraliza, February 25, 2022
    • 3 replies
    • 983 views
    • 
    • Steven L. Dasinger
    • February 26, 2022

17. New hard drive

    By Rich Mulholland, July 20, 2024
    • 1 reply
    • 397 views
    • 
    • Steven L. Dasinger
    • July 20, 2024

18. new hard drive

    By Tony Najarro, September 22, 2021
    • 6 replies
    • 2k views
    • 
    • erinnapizzuti erinnapizzuti
    • April 19, 2022

19. New Images Missing

    By Joe Akers, October 22, 2020   

    • updates
    • images
    • 7 replies
    • 2.6k views
    • 
    • Andrew d’Entremont
    • November 16, 2020

20. New items scanned via mobile app not found.

    By Todd S. Roberts, October 21, 2025
    • 16 replies
    • 1k views
    • 
    • sdavis
    • December 19, 2025

21. New problem

    By Chris Vaughan, January 9
    • 1 reply
    • 120 views
    • 
    • Chris Vaughan
    • Sunday at 23:50

22. new problem

    By mark d. smith, February 17, 2021
    • 2 replies
    • 1.2k views
    • 
    • mark d. smith
    • February 17, 2021

23. New Purchase Error Due to Item Not Found

    By Kenneth Horneman, May 26, 2023
    • 4 replies
    • 929 views
    • 
    • Steven L. Dasinger
    • May 26, 2023

24. New Report - Is this possible?

    By Craig Sinclair, April 12, 2021
    • 2 replies
    • 1.2k views
    • 
    • Craig Sinclair
    • April 13, 2021

25. New update won't download

    By mark d. smith, November 23, 2022
    • 3 replies
    • 757 views
    • 
    • mark d. smith
    • November 23, 2022