Mark J. Castaneda

try a computer restart make sure the main CB software is not open when you try to interact with Sidekick. Try to get into Sidekick settings with a right-click with your mouse. Review your database list under the General Tab; if the file path for your main DB is no longer valid that could be the reason for your trouble, Use the plus and minus buttons to adjust the list to the proper file path. If that doesn't help, reach out to our support team (support@comicbase.com OR 408-266-6883)

not sure of the time table but it will be revisited after the new version launches

Thanks guys for the assist

a user contacted me about this one, my comic knowledge doesn't go back that far back... This is published by Dell in 1937, treasury size, 10 cent and #2 noted on cover... anyone know anything about it so we can add it to the Master database?

We're sticking with 'Dark Crisis' - we can mention in the notes field, the title changed with issue #4

at this point, we'd prefer not to change those Earth-Prime issues, they've been around just long enough especially for our DC fans that we'd rather not adjust.

added late last week to our master database, should be included in the upcoming content update.

When our team gets the advanced publisher solicitation data, there's no mention of the series issue numbering, so we have no clue any of them are part of bigger overall series. The safe approach is just to list them as a stand alone issue and use the notes field to indicate the series issue number. Preferably, we'd like to have them listed under 1 title. We'll need to back track and revisit these 2 titles get all the issue listed underneath and remove the stand alone titles. If anyone would like to assist with this by sending in Corrected Data submissions that would be appreciated.

Under Star Trek (5th Series)

If you have a scanner we don't sell, we suggest contacting brand's customer service team to help you further set it up. Have a modern DC or Marvel UPC barcode handy to share in case they need it to point you to the right codes.

no livestream likely this week (9/7/2022).

was there a limited run of these released OR you got a personally graded copy? If its the later, you can just use #1/E and assign a CGC 9.8 condition to it.

please screenshot what you're seeing so we know what you're referring to

make sure you zero out any issues you own under the old title name and apply it to the right title listing. next time you update, the wrong title should get deleted.

I think the interaction/prompts changed way back with CB2020's release. I'll mention your observation to the programming team.

fixed

If you don't see the SAP Crystal Reports component listed in your Windows application list after installing CB2022, you may have some sort of protection software blocking it. Alternatively, here's a separate link to get that SAP Crystal Reports component installed if you need it: https://www.dropbox.com/s/i32i9dalm9ix2lc/CRRuntime_32bit_13_0_31.msi?dl=0 after installing it, try to run a report and see if it produces.

issue #10 exists in our master database so it should download the next time you run a content update (internet menu>check for updates) *you can always add it in yourself; just click on the plus icon just above the grid

proper images should now be uploaded.

If you have model we sell, try using the setup guide to reset the scanner then reprogram with our setup codes. If you need acess to our setup guides, head here: https://www.comicbase.com/mycb/Products/barcodesetup.aspx *you can also try a different USB port on your computer. I've heard of cases where users had machines with faulty ports.

I'd recommend just creating a new title for this.

I'd make sure you're logging in with the proper User ID and/or selecting the right database (if you have more than 1 db) when viewing reports. You could also try fully exiting out of the CB mobile and relaunching to help refresh.

Ash Can is actually 2 words in the indicia. Weird but that's how its cited by the publisher. Lana+Flare Anniversary Edition came in as a user submission. Our Ed. Team's online research for this title has come up with different variations of the title name. If anyone owns it and can help us verify the official title name stated on the interior indicia page that would be appreciated.

Don't think we have it... go ahead and send it in as The Uncanny X-Men Book #24

good catch...will notify the Ed. Team to have a look at these.