Tech Support

710 topics in this forum

1. Login Problems during startup

   By Troy A. Jensen, July 23, 2023
   • 5 replies
   • 463 views
   • 
   • Troy A. Jensen
   • July 26, 2023

2. Can't submit new or corrected data. Is an active subscription required?

   By Samer Meshreki, October 12, 2022   

   • submit
   • fail
   • (and 1 more)

     Tagged with:

     • submit
     • fail
     • subscription
   • 5 replies
   • 547 views
   • 
   • Mark J. Castaneda
   • October 31, 2022

3. Larger Cover Images Being Replaced by Smaller Ones

   By Andrew d’Entremont, December 27, 2021
   • 5 replies
   • 693 views
   • 
   • Mark J. Castaneda
   • December 28, 2021

4. Export of Wanted List getting access denied

   By Alfred Schmeer, January 6, 2021
   • 5 replies
   • 986 views
   • 
   • Mark J. Castaneda
   • January 7, 2021

5. Mark 2 laser scanner not entering numbers into barcode field

   By Sean W. Bravener, January 7, 2021
   • 5 replies
   • 930 views
   • 
   • Mark J. Castaneda
   • August 23, 2022

6. How do you print when you have a list from the Find option

   By Johnny L. Smith, January 7, 2020
   • 5 replies
   • 1.5k views
   • 
   • Mark J. Castaneda
   • January 27, 2020

7. Can't Connect to CB servers since upgrading to CB23

   By Thomas Wolak, November 1, 2022
   • 5 replies
   • 462 views
   • 
   • Mark J. Castaneda
   • November 10, 2022

8. When I scan an Identification label barcode, I get a different title each time

   By Walt Grogan, January 12, 2022
   • 5 replies
   • 637 views
   • 
   • Walt Grogan
   • January 13, 2022

9. Pictures of issues with a point (.) in it, don't show

   By Willie Loeffen, January 11, 2020
   • 5 replies
   • 1.4k views
   • 
   • Mark J. Castaneda
   • January 23, 2020

10. Edit Item # by typing

    By Cyberspace Steve, January 15, 2020
    • 5 replies
    • 1.2k views
    • 
    • Mark J. Castaneda
    • January 16, 2020

11. Updates failing with CB Ver 24.0.0.886

    By Bryan S. Carter, October 19, 2023
    • 5 replies
    • 392 views
    • 
    • Steven L. Dasinger
    • October 21, 2023

12. Top gainers and losers report shows only 1 title

    By Mark McRae, November 30, 2022
    • 5 replies
    • 337 views
    • 
    • Mark McRae
    • December 2, 2022

13. Online Backup & App

    By Scott J. Brown, January 30, 2022
    • 5 replies
    • 634 views
    • 
    • Andrew d’Entremont
    • February 2, 2022

14. No Music

    By Scott Mahan, August 29, 2020
    • 5 replies
    • 1.4k views
    • 
    • Scott Mahan
    • October 9, 2020

15. Possible Update Glitch - Junkyard Joe #2

    By Andrew d’Entremont, March 8, 2023
    • 5 replies
    • 369 views
    • 
    • Adam Sternberg
    • March 12, 2023

16. Problem updating

    By Dan J. Feldkamp, February 17, 2022
    • 5 replies
    • 686 views
    • 
    • Mark J. Castaneda
    • February 21, 2022

17. AlphabetizedTitle, what happened to you?

    By Fred Slota, July 10, 2022
    • 5 replies
    • 433 views
    • 
    • Fred Slota
    • July 10, 2022

18. how to enter barcode via iPhone

    By patricia Bowyer, October 9, 2020   

    • barcode by phone
    • 5 replies
    • 1.1k views
    • 
    • patricia Bowyer
    • October 11, 2020

19. I am batman #1 different cover showing

    By mark d. smith, July 11, 2022
    • 5 replies
    • 420 views
    • 
    • mark d. smith
    • July 12, 2022

20. Comicbase update does not allow access to Comicbase servers

    By Thomas Conroy, September 13, 2021
    • 5 replies
    • 794 views
    • 
    • Thomas Conroy
    • September 16, 2021

21. Problems installing

    By John Mulcahy, March 17, 2020
    • 5 replies
    • 1.6k views
    • 
    • Mark J. Castaneda
    • May 13, 2020

22. Crystal Reports error

    By Scott Nass, July 18, 2022
    • 5 replies
    • 628 views
    • 
    • Scott Nass
    • September 10, 2022

23. Looking to upgrade to archive editiion in the future

    By mark d. smith, July 22, 2022
    • 5 replies
    • 408 views
    • 
    • mark d. smith
    • July 22, 2022

24. Quick Change of Cover Price Currency

    By Robert Wood, March 31, 2021
    • 5 replies
    • 1.1k views
    • 
    • Peter R. Bickford
    • April 8, 2021

25. Two databases on phone app

    By Randy Box, February 19
    • 5 replies
    • 128 views
    • 
    • Andrew d’Entremont
    • February 21