Tech Support

372 topics in this forum

1. Advanced Searches

   By Gregory Hecht, August 19, 2020
   • 10 replies
   • 1.6k views
   • 
   • Lance Fittro
   • August 15

2. CB2021 - installation/start up trouble 1 2

   By Mark J. Castaneda, November 27, 2020
   • 44 replies
   • 3.2k views
   • 
   • Travis L. Herrick
   • May 12

3. Cannot Submit New or Corrected Data

   By Scott Edwards, March 13
   • 23 replies
   • 7.2k views
   • 
   • Mark J. Castaneda
   • July 26

4. Mobile Report Issues

   By Douglas W. McCratic, December 31, 2020
   • 22 replies
   • 1.3k views
   • 
   • Mark J. Castaneda
   • March 15

5. Import Excel List into CB

   By Kurt D. Koester, January 4, 2020
   • 21 replies
   • 2.4k views
   • 
   • Kurt D. Koester
   • January 19, 2020

6. problem since last update 2021

   By mark d. smith, November 26, 2020
   • 20 replies
   • 1.2k views
   • 
   • Peter R. Bickford
   • November 27, 2020

7. Magazines not owed with costs

   By Lawrence McQuaide, June 9, 2020
   • 18 replies
   • 1.5k views
   • 
   • Steven L. Dasinger
   • June 18, 2020

8. Drag and Drop covers not working in CB2021?

   By Jeff Egan, December 1, 2020
   • 16 replies
   • 1.1k views
   • 
   • Steven L. Dasinger
   • December 3, 2020

9. My CGC grades were deleted!

   By Mike Lee, May 27, 2020
   • 16 replies
   • 1.5k views
   • 
   • Michael R. Wagner
   • June 4, 2020

10. Error when uploading covers to HC

    By Gregory Hecht, May 23, 2020
    • 15 replies
    • 1.1k views
    • 
    • Mark J. Castaneda
    • June 29

11. Cannot Download Weekly Updates

    By Scott Howell, January 22, 2020   

    • error
    • 15 replies
    • 1.7k views
    • 
    • Mark J. Castaneda
    • February 28, 2020

12. Login problem and Error when updating

    By Gregg Anderson, January 22, 2020
    • 14 replies
    • 1.5k views
    • 
    • Mark J. Castaneda
    • February 5, 2020

13. 2020 marking/unmarking change

    By Geoffrey B. Scobel, December 19, 2019
    • 14 replies
    • 1.4k views
    • 
    • Geoffrey B. Scobel
    • December 20, 2019

14. Custom Checks

    By John Pelszynski, February 9, 2020
    • 14 replies
    • 1.5k views
    • 
    • Mark J. Castaneda
    • February 12, 2020

15. prompts for cover uploads

    By Michael R. Wagner, July 14, 2020
    • 14 replies
    • 1.3k views
    • 
    • Michael R. Wagner
    • July 25, 2020

16. Conversion did not transfer a field

    By Edward G. Guetzow, June 2, 2020
    • 14 replies
    • 1.4k views
    • 
    • Edward G. Guetzow
    • June 6, 2020

17. ID Label Printing Problem - BARCODE

    By Andrew d’Entremont, March 15, 2020
    • 13 replies
    • 1.6k views
    • 
    • Andrew d’Entremont
    • April 9, 2020

18. Titles take a long time to load after clicking "Titles" button

    By Cyberspace Steve, January 14, 2020
    • 13 replies
    • 1.5k views
    • 
    • Scott J. Promish
    • February 21, 2020

19. Some of My Data is Missing - Part II

    By Gary W. Dick, January 20, 2020
    • 13 replies
    • 1.6k views
    • 
    • Troy E. Charlton
    • March 3, 2020

20. Want List

    By Jeff Kolker, January 4, 2020   

    • wantlist
    • reports
    • 13 replies
    • 1.6k views
    • 
    • Jeff Kolker
    • January 6, 2020

21. Additional Grades

    By Jeff Chahal, April 1, 2020
    • 12 replies
    • 1.2k views
    • 
    • Jeff Chahal
    • April 2, 2020

22. Cloud Sync not working

    By Fred Slota, January 8, 2020
    • 11 replies
    • 1.3k views
    • 
    • Fred Slota
    • January 24, 2020

23. Selling Comics in NM- condition

    By James Buck, April 7, 2020
    • 11 replies
    • 1.2k views
    • 
    • James Buck
    • April 8, 2020

24. "Not a valid image file"

    By Randall J. Paske, October 18
    • 11 replies
    • 205 views
    • 
    • Andrew d’Entremont
    • October 22

25. Invalid date error

    By Jeff Chahal, April 2, 2020
    • 11 replies
    • 1.3k views
    • 
    • Michael R. Wagner
    • April 3, 2020