Tech Support

454 topics in this forum

1. Advanced Searches

   By Gregory Hecht, August 19, 2020
   • 15 replies
   • 2.1k views
   • 
   • Walt Grogan
   • January 14

2. 'Versions' Table Error

   By Brad K. Thomson, September 22, 2020
   • 3 replies
   • 581 views
   • 
   • Mark J. Castaneda
   • September 22, 2020

3. 'Wanted' Report

   By Jeff Arns, November 27, 2020
   • 2 replies
   • 466 views
   • 
   • Jeff Arns
   • November 27, 2020

4. "Not a valid image file"

   By Randall J. Paske, October 18, 2021
   • 11 replies
   • 491 views
   • 
   • Andrew d’Entremont
   • October 22, 2021

5. "Pink Ribbon" graphic?

   By Lance Fittro, May 30, 2021
   • 2 replies
   • 309 views
   • 
   • Lance Fittro
   • June 1, 2021

6. "Shipping" Weight

   By Lance Fittro, January 9, 2021
   • 2 replies
   • 788 views
   • 
   • Lance Fittro
   • January 16, 2021

7. "Transfer Items" feature creates duplicates

   By Andrew d’Entremont, August 12, 2021
   • 11 replies
   • 588 views
   • 
   • Gregory Hecht
   • September 5, 2021

8. „value over time“ in Collection Statistics stopped working 1 2

   By Axel Imholz, February 6
   • 27 replies
   • 666 views
   • 
   • Mark J. Castaneda
   • March 4

9. 2020 marking/unmarking change

   By Geoffrey B. Scobel, December 19, 2019
   • 14 replies
   • 1.6k views
   • 
   • Geoffrey B. Scobel
   • December 20, 2019

10. 2020 Psychic typing in find isn't working

    By Geoffrey B. Scobel, December 20, 2019
    • 8 replies
    • 1.2k views
    • 
    • Geoffrey B. Scobel
    • December 20, 2019

11. 2020 won't load

    By Kenneth Paris, December 18, 2019
    • 2 replies
    • 797 views
    • 
    • Mark J. Castaneda
    • December 19, 2019

12. 2021 Archive Edition Screen Saver

    By Matthew P. Plassman, November 27, 2020
    • 6 replies
    • 876 views
    • 
    • Peter R. Bickford
    • November 28, 2020

13. 2021 sidekick issues

    By Antonio Citati, December 7, 2020
    • 1 reply
    • 400 views
    • 
    • Antonio Citati
    • December 7, 2020

14. 2022 Archive - Quick Start Version

    By Jeff Panian, December 1, 2021
    • 3 replies
    • 306 views
    • 
    • John W. Jeddry
    • December 1, 2021

15. 2022 Archive Screen Saver

    By John R. Costa, December 3, 2021
    • 14 replies
    • 507 views
    • 
    • John R. Costa
    • December 11, 2021

16. 2160 pixel tall cover images being replaced by 1025 pixel versions

    By Brian S. Price, January 9
    • 8 replies
    • 359 views
    • 
    • Brian S. Price
    • February 18

17. 25% off sale

    By Don Veach, March 23
    • 11 replies
    • 302 views
    • 
    • Don Veach
    • March 29

18. AA not updating?

    By Thomas Wolak, February 20, 2020
    • 1 reply
    • 648 views
    • 
    • Thomas Wolak
    • February 20, 2020

19. ADD A PIC

    By Luis Corraliza, December 4, 2021
    • 1 reply
    • 166 views
    • 
    • Steven L. Dasinger
    • December 4, 2021

20. Add by Barcode display & function 1 2

    By Joe Abell, December 26, 2021
    • 26 replies
    • 808 views
    • 
    • John W. Jeddry
    • February 8

21. Add to Set... Error Message

    By Andrew d’Entremont, September 29, 2020
    • 10 replies
    • 1k views
    • 
    • Andrew d’Entremont
    • October 2, 2020

22. Adding books/Graphic novels

    By Jeff Chahal, May 2, 2020
    • 1 reply
    • 579 views
    • 
    • Steven L. Dasinger
    • May 2, 2020

23. Adding Media Files Causes Slowdown

    By Andrew d’Entremont, September 30, 2021
    • 2 replies
    • 179 views
    • 
    • Andrew d’Entremont
    • September 30, 2021

24. Adding New Issues using CTRL-J (not working with use of scanner)

    By Manuel J. Galceran, February 20
    • 6 replies
    • 184 views
    • 
    • Steven L. Dasinger
    • April 25

25. Additional Grades

    By Jeff Chahal, April 1, 2020
    • 12 replies
    • 1.4k views
    • 
    • Jeff Chahal
    • April 2, 2020